All About Employee Staffing — Hiring and Keeping the Best Employees
- Much of the information in this topic is adapted from the books Field Guide to Leadership and Supervision in Business
and Field Guide to Leadership and Supervision for Nonprofit Staff.
First, a Description and Some Definitions About Staffing
Before reviewing the many guidelines throughout this Library topic and its
various subtopics, it might be useful to understand the most common terms used
in staffing and, thus, included in many of the subtopics. The terms might become
more clear as you progress through the guidelines in this overall topic of staffing
in the Library. For now, try get a basic sense of what each means.
- Staffing includes a broad scope of activities — the activities
are best depicted by glancing at the links listed below.
- The word hiring is sometimes used interchangeably with
staffing, which does an injustice to the broad scope of activities involved
in staffing. Hiring might be thought more specifically as screening the best
job candidates, but especially making a formal job offer to the best candidate.
- Even before a new employee is hired to do a job, the job should be clearly
designed or defined. A job is a collection of tasks and responsibilities
that an employee is responsible to conduct. Jobs have titles.
- Job are usually designed by conducting a job analysis,
which includes examining the tasks and sequences of tasks necessary to perform
- A task is a typically defined as a unit of work, that is,
a set of activities needed to produce some result, e.g., vacuuming a carpet,
writing a memo, sorting the mail, etc. Complex positions in the organization
may include a large number of tasks, which are sometimes referred to as functions.
- Note that a role is the set of responsibilities or expected
results associated with a job. A job usually includes several roles.
- The job analysis also looks at the areas of knowledge, skills and abilities
(the competencies) needed by the job. Typically, competencies
are general descriptions of the abilities needed to perform a role in the
organization. Ideally, competencies are even described in terms such that
they can be measured.
- Job descriptions are often used to describe a job and include
lists of the general tasks, functions and/or responsibilities of a position,
whereas competencies list the abilities needed to conduct those tasks, functions
and/or responsibilities. Typically, the descriptions also specify to whom
the position reports, qualifications needed by the person in the job and salary
range for the position.
- Staffing is sometimes considered to be a subset of the activities in Human
Resource Management. To further confuse things, many people refer
to Talent Management as the activities of Human Resource
Management. Each of these phrases has its own topic in the Library and the
introductory sections of each topic explain the use of that particular term.
Sections of This Topic Include
How to Know What
Positions and Jobs Are Needed (Workforce Planning, Human Resource Planning)
Design a New Job — a New Position or Role
How to Best Organize New Staff Jobs and Roles
How to Recruit the Best Job Candidates
How to Screen Job Candidates
How to Select and Hire the Best Job Candidate
How to Orient the New Employee
How to Train the New Employee
How to Retain Your Best Employees
Exit Interviews — When Employees Leave, What to Learn from Them
Learn More in the Library’s Blogs Related to Staffing
In addition to the articles on this current page, also see the following blogs
that have posts related to Staffing. Scan down the blog’s page to see various
posts. Also see the section “Recent Blog Posts” in the sidebar of
the blog or click on “next” near the bottom of a post in the blog.
The blog also links to numerous free related resources.
For the Category of Human Resources:
To round out your knowledge of this Library topic, you may
want to review some related topics, available from the link below.
Each of the related topics includes free, online resources.
Also, scan the Recommended Books listed below. They have been
selected for their relevance and highly practical nature.