Performance Management -- Basic Concepts

(regarding performance of organizations, subsystems, processes or employees)

© Copyright Carter McNamara, MBA, PhD, Authenticity Consulting, LLC.
Adapted from Field Guide to Consulting and Organizational Development

Simply put, performance management includes activities to ensure that goals are consistently being met in an effective and efficient manner. Performance management can focus on performance of the organization, a department, processes to build a product or service, employees, etc. Information in this topic will give you some sense of the overall activities involved in performance management. Then you might enhance your understanding by reviewing closely related library topics referenced from the sidebar.

Sections of This Topic Include:

What Do We Mean by "Performance"?
Performance Management in Perspective (different things to different people)
Overall Goal and Basic Steps
Key Terms
Performance Plan (for organizations, subsystems, processes or employees)
Performance Appraisal (for organizations, subsystems, processes or employees)
Development Plan (for organizations, subsystems, processes or employees)
Performance Management: Benefits and Concerns
Performance Management During Rapid Change
Performance Measurement: Guidelines, Myths and Examples
General Resources

General Resources

Performance Management Resources
Zigon Performance Group - extensive list of sources
Human Performance Technology
Listing of performance management articles
Dealing With Employee Performance Issues
5 Tips To Effective Workforce Performance Management
Top Performance: Who are Your Top Performers?
Malcolm Baldridge National Quality Award
16 Ways to Derail Your Attempt at Building a Performance Culture

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For the Category of Performance Management:

Related Library Topics

Recommended Books

For Your Own Performance Management, See
Personal Productivity -- Recommended Books

For Employee Performance Management, See
Supervision -- Related Books

For Group Performance Management, See
Facilitation and Teams -- Recommended Books

For Organizational Performance Management, See
Organizational Development -- Recommended Books

For Nonprofit Organizational Performance Management, See
Nonprofit Capacity Building -- Recommended Books

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General Information -- Books About General Topic of Performance Management

Field Guide to Leadership and Supervision in Business

by Carter McNamara, published by Authenticity Consulting, LLC.
Includes step-by-step guidelines, tips and tools to effectively lead:
1. Yourself
2. Other individuals in the business
3. Groups and teams in the business
4. Business organizations
5. As well as all functions within the business organization.

Many of the Library's materials about business, leadership and management are adapted from this book. Just click on the title of the book above to see the Index and Table of Contents.

Field Guide to Leadership and Supervision With Nonprofit Staff

by Carter McNamara, published by Authenticity Consulting, LLC.
Includes step-by-step guidelines, tips and tools customized for personnel in nonprofits to effectively lead:
1. Yourself
2. Other individuals in the nonprofit
3. Groups and teams in the nonprofit
4. Nonprofit organizations
5. As well as all functions within the nonprofit organization.

Many of the Library's materials about nonprofit leadership and management are adapted from this book. Just click on the title of the book above to see the Index and Table of Contents.

To get more information about each of the following practical books, just hover your cursor over the image of the book. A "bubble" of information will be displayed. You can click on the title of the book in that bubble to get more information, too.

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