Quality Management — Related Library Topics Basics About Quality Management Business Development Controlling / Coordinating the Implementation of Plans Creativity and Innovation Customer Satisfaction Customer Service Design Thinking Evaluation Activities in Organizations Management (Overview) Marketing (research, pricing, competitor analysis, etc.) Operations Management Organizational Change Organizing Resources to Implement Various Plans Organizational Sustainability Performance Improvement Programs …

Total Quality Management (TQM) TQM is a set of management practices throughout the organization, geared to ensure the organization consistently meets or exceeds customer requirements. TQM places a strong focus on process measurement and controls as means of continuous improvement. Before reading more about TQM, it might be helpful to quickly review the major forms …

Copyright Carter McNamara, MBA, PhD, Authenticity Consulting, LLC. Before reading this topic, you might read about the Relationship Between Managing Supply Chain, Operations, Quality, Customer Relationships and Customer Service. Sections on this Topic Include Introduction to Quality Management What is Quality Management? We All Are Doing Quality Management Quality Management in Organizations Quality Is Best …

Copyright, Carter McNamara, MBA, PhD It helps significantly to understand the overall context of each of the following topics and how they all are related to each other. Note that the most important driver to determining the activities in an organization, along with the order in which they occur, should always be satisfying the needs …

Sections of This Topic Include Spirituality in the Workplace – What is Spirituality at Work? Value of Spirituality in the Workplace Reasons for the Spirituality in the Workplace Movement Numerous Resources About Spirituality in the Workplace Spirituality Beyond the Workplace – Getting to What Matters Most Numerous Resources About Spirituality Beyond the Workplace Aspects of …

Recommended Books – Total Quality Management The following books are recommended because of their highly practical nature and often because they include a wide range of information about this Library topic. Also, a convenient search window is included below the rows of books. As an Amazon Associate, Authenticity Consulting, LLC may earn commissions from qualifying …

Recommended Books – Quality Management The following books are recommended because of their highly practical nature and often because they include a wide range of information about this Library topic. Also, a convenient search window is included below the rows of books. As an Amazon Associate, Authenticity Consulting, LLC may earn commissions from qualifying purchases …

(By the way, I know some trainers use toys in icebreakers and throughout their training, but I’m not going to address that here. Maybe later.) Some trainers and some employers expect these toys: stacks of pre-packaged company-tested programs. Other trainers and employers expect a personalized, yet professional assessment and work experience, which may or may …

I love how social media works to connect people across time and space. I’ve posted several of my blogs and articles on my Facebook page ( www.facebook.com/LindaJFerguson) and LinkedIn groups. From one of my posts, I ‘met’ Margot Borden from France. After a few exchanges of ideas, I invited her to write a guest blog …

Many people shy away from speaking about spirituality with their colleagues because of concerns of crossing that touchy line of religion (or politics) at work. In Chapter 4 of my book, “Path for Greatness: Work as Spiritual Service” I address this issue head-on. I frequently start my workshops on spirituality at work by asking people …