Sales & Marketing/

Customer Relationship Management

60 Facts & Statistics About Online Reviews

Many businesses don’t concern themselves with online reviews, but these comments are an integral part of your overall success. This article looks at 60 unique facts and statistics showcasing why online reviews should be paramount in every business’s growth strategy. Top 10 Online Review Statistics Only 5% to 10% of consumers write reviews 89% of …
Managing a relationship with a customer requires far more than just remembering birthdays and previous purchases. The right CRM software can handle all the details and dates, leaving your sales agents free to focus on developing leads and making sales. This article covers the best free CRM software for small businesses available now. Quick View …
The 7 Best Always-Free CRM Software for Small Businesses
Customer support is a trained team of people aiming to help customers with a product or service issue. In other words, it is to ensure that customers have successfully solved their problems with your company’s products and/or services. In this article, we’ve listed why client support services are important, how it works, and the difference …
Client Support Services Definition: What is it & How Does it Work?
Freshdesk Contact Center (formerly Freshcaller) offers a new channel for telephonic communication called VoIP (Voice Over Internet Protocol). You’ll see in this Freshcaller review that it’s a helpful tool for businesses looking to scale and establish a local presence. It also allows you to manage all calls from anywhere with a mobile device or computer.  …
Freshdesk Contact Center Review: VoIP Software for Small Businesses 
RingCentral is a voice-over-internet protocol (VoIP) communications service, providing streamlined calling to anywhere in the United States and Canada. The software helps businesses efficiently connect with consumers to improve sales and customer retention. Read on to see how RingCentral provides the tools you need to succeed. Our Verdict RingCentral at a Glance RingCentral’s VoIP communications …
RingCentral Review: The Best VoIP Communications Service Available?
Routing voice calls over the internet is becoming more economical and can provide a whole range of other benefits. Finding the best VoIP app is a tall order, as there are a tremendous number of options to choose from. Check out our list of the best choices to see what’s available. The Best VoIP Apps …
The Best VoIP Apps Available in 2023
In this 8×8 review, you’ll learn how it appeals to modern businesses by providing smart and efficient ways to connect with clients and employees. It is a Unified Communications platform, meaning you benefit from chat, voice, and video solutions from anywhere using any device. Our Verdict 8×8 at a Glance 8×8 is a VoIP service provider …
8×8 Review: Should You Consider This VoIP Service Provider?
From reliable in-house communications to conveniently reaching your customers, choosing the right VoIP provider is an important step to scale your business. In this Nextiva review, you’ll see that it offers crystal clear calling and a comprehensive set of messaging and meeting capabilities to take your business to the next level. Our Verdict Nextiva at …
Nextiva Review: The All-Inclusive VoIP Provider