Overview of Benchmarking

Benchmarking uses standard measurements in a service or industry for comparison to other organizations in order to gain perspective on organizational performance. For example, there are emerging standard benchmarks for universities, hospitals, etc.

Before reading more about benchmarking, it might be helpful to quickly review the major forms of quality management in an organization. These are briefly described at the top of the Quality Management topic.

Various Perspectives on Benchmarking

What is Benchmarking?
American Quality and Productivity Center
Benchmarking Exchange
Benchmarking overview

Also see
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Also See the Library's Blog Related to Benchmarking

In addition to the information on this current page, see the following blog which has posts related to Benchmarking. Scan down the blog's page to see various posts. Also see the section "Recent Blog Posts" in the sidebar of the blog or click on "next" near the bottom of a post in the blog.

Library's Quality Management Blog


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For the Category of Quality Management:

To round out your knowledge of this Library topic, you may want to review some related topics, available from the link below. Each of the related topics includes free, online resources.

Also, scan the Recommended Books listed below. They have been selected for their relevance and highly practical nature.

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