Balanced Scorecard

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Sections of this topic

    Balanced Scorecard

    Assembled by Carter
    McNamara, MBA, PhD

    The Balanced Scorecard is a performance management approach that focuses on
    various overall performance indicators, often including customer perspective,
    internal-business processes, learning and growth and financials, to monitor
    progress toward organization’s strategic goals. Each major unit throughout the
    organization often establishes its own scorecard which, in turn, is integrated
    with the scorecards of other units to achieve the scorecard of the overall organization.

    Sections of This Topic Include

    Various Perspectives
    Various Programs and Movements

    Also consider
    Related Library Topics

    Learn More in the Library’s Blogs Related to Balanced Scorecard

    In addition to the articles on this current page, see the following blogs which
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    Library’s
    Consulting and Organizational Development Blog

    Library’s
    Human Resources Blog

    Library’s
    Leadership Blog

    Library’s
    Project Management Blog

    Library’s Supervision Blog


    Various Perspectives

    Global
    Balanced Scorecard Community

    Balanced
    Scorecard Institute

    Business Performance
    Management (concise overview)

    The
    Accountability Scorecard

    Also
    see the library topic: Performance Measurements for extensive
    links about balanced scorecard and strategic management

    Ap-institute: What is a Balanced Scorecard?

    The tools – Balanced Scorecard
    Course 11: The Balanced
    Scorecard

    Various Other Performance Programs and Movements

    The following can be organizational improvement programs, depending
    on how they’re used. (See Broad
    Overview of Various Programs and Movements (see Note #1 below.)

    BusinessProcess
    Re-Engineering

    Cultural Change
    Quality
    Management

    Knowledge
    Management

    Management
    by Objectives

    Organizational
    Learning

    Program
    Evaluation

    Strategic
    Planning

    Total
    Quality Management


    For the Category of Organizational Development:

    To round out your knowledge of this Library topic, you may want to review some related topics, available from the link below. Each of the related topics includes free, online resources.

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