Start a Virtual Support Group to Help With Stresses of COVID-19
We are all feeling stress, anxiety and fear about the virus. All of us can
help each other — and we can do it from home and for free. This short video
explains why this is so important and what we all can do.
Free Step-by-Step Guidelines and Tools
Welcome to this toolkit of free resources to organize your own small, virtual
and confidential support group. The resources are for anyone — whether you
are a bus driver, bookkeeper, business owner, teacher or health care worker
— anyone wanting to help with the pandemic.
The resources have been used for over two decades to start support groups around
the world. All of the resources can be freely shared if they are marked with
the Creative Commons terms on the bottom.
All of this, as well as our ongoing direct help, is a free offering from the
personnel in Action
Learning Source, which has been helping people to successfully organize
peer coaching groups around the world since 1995. The design of the groups is
adapted from Authenticity
What Your Support Group Will Look Like
The purpose of your support group is to help your members — including you
— to feel less stress, anxiety and fear, especially about the impacts of the
virus on their lives. That comes from you all feeling heard and accepted in
your group. It comes from you all sharing ongoing feedback, materials and especially
thoughtful questions. It comes from each of you continuing to act on what’s
most important to you now.
In your customized support group, there will be from four to five members.
They will meet in 90-minute sessions over the phone or Internet every couple
of weeks. There will be six meetings in total. Each member will get time in
a meeting to get help from other members. Your members will reach out between
meetings to provide more support when needed.
How to Use These Resources
You can use these resources to provide very useful and meaningful help during
this time of crisis. You can do it from home — and you can do it for free.
You don’t need to be an expert. We help you every step of the way.
Be assured that the following tools have been used many times to efficiently
start very useful support groups. Just apply each tool, one at a time. They
build on each other. You might get a friend to work with you as a team. ( (The
following tools use the phrases “support groups” and “peer coaching
You can do this! Your group members will agree that your group was one of the
most transformative experiences in their lives.
“It is, without exception, the most
impactful group process I have encountered, and I believe it could really help
people in these uncertain times.” – Andy Horsnell, Social
Tools to Get Started
Tools to Support Each Other
to Facilitate Support Groups
for Facilitating Virtual Peer Coaching Meetings
Members Can Support Each Other Between Meetings
Tools to End Your Group
Many Sources of Free Help
These Resources for Yourself and Others
Questions in Our Facebook Group
Office Hours With Experts
Optional – More Advanced Help if Desired
You do not need the following documents to facilitate your meetings. However,
as you gain experience, you might become more interested in them.
Techniques in Facilitating Peer Coaching Groups
Asked Questions About Peer Coaching Groups
Coaching Group Basic Evaluation Questionnaire
- Test Your
Knowledge of Peer Coaching Groups
to Acculturate Groups for Effective Facilitation
If so, then email us at
Please Register Your Group With Us
We have done extensive planning and development to provide these free resources
and ongoing help to you. Our joy will come from knowing that people are using
our help and how they are using it. We’d also like to know what else we can
do for you.
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