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Team Performance Management: Development (Improvement) Planning Phase

© Copyright Carter McNamara, MBA, PhD, Authenticity Consulting, LLC. Adapted from the Field Guide to Leadership and Supervision in Business and Field Guide to Leadership and Supervision for Nonprofit Staff.

Strongly Suggested Pre-Reading

Team Performance Management: Performance Appraisal Phase

Approaches to Team Development Planning

As in our descriptions of the performance planning and performance appraisal phases, we will continue with our example of the IT Department. So at this point in our example, a performance plan and the performance appraisal activities have already been conducted by the supervisor of the team.

13. If performance does not meet desired performance standards, then develop or update a performance development plan to address the performance gap* (See Note 1 below.) This plan clearly conveys how the conclusion was made that there was inadequate performance, what actions are to be taken, by whom and when. In our example, if the IT Department was not performing to desired standards, then some forms of help (or interventions) would be provided, for example, coaching, mentoring, training or more resources.

  • In a progressive approach, performance development can occur in real time, that is, the supervisor and team members would address performance issues as soon as they occur. The supervisor and team members would collaborate to decide what improvements are needed and how they might be implemented. Their decisions would be about any additional help that might be needed, and also the learnings so far and how they could advance the members' careers.

* Note 1: Inadequate performance does not always indicate a problem on the part of the team. For example, the performance standards may be unrealistic or the team may have insufficient resources.

14. Repeat steps 9 to 13 until performance is acceptable, standards are changed, the team is replaced or management decides to do nothing.

Now, near the end of the three phases, is a very good time to evaluate your overall team management process to see what you are learning and what changes that you want to make in order to improve the process.

Group and Team Learning
Guidelines for Implementation and Evaluation

Learn More in the Library's Blogs Related to Performance Management

In addition to the articles on this current page, see the following blogs which have posts related to Performance Management. Scan down the blog's page to see various posts. Also see the section "Recent Blog Posts" in the sidebar of the blog or click on "next" near the bottom of a post in the blog.

Library's Human Resources Blog
Library's Leadership Blog
Library's Supervision Blog

Also consider
Related Library Topics
Employee Performance Management
Group Performance Management
Organizational Performance Management

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