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The Role of the Trainer Should Not Be Underestimated

By Jack Shaw on January 10, 2013

Jackie Apodaca, an assistant professor at Southern Oregon University, writes in BACKSTAGE, “The Role of the Actor in Society Should Not Be Underestimated.” Theatre is a fine art and that is how she talks about it. I want to show how theatre (acting in particular) embodies some similar charactistics, applies as a practical art–and training–trainers […]

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How to Train the Young of Today and Tomorrow

By Jack Shaw on December 31, 2012

I never thought I’d admit to this, but I have discovered this, believe it or not, in the college English writing class that I teach. It is almost as if the students don’t have a real sense of the past. They cling to the here and now that technology is what makes life civilized and […]

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Subliminal Training

By Jack Shaw on December 31, 2012

I can remember when “subliminal” was the buzz word going around town. Anyone sitting in a theatre or watching television was going to go do outrageous things because of the subliminal messages hidden on the screen of either medium. It could be a useful tool in training come to think about it. So does mind-reading, […]

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Get Qualified for the Job or Else

By Jack Shaw on November 30, 2012

Let’s say you have the training certificates and education as well as the experience just to get in the door. It’s frustrating seeing others without your work experience, walk in and take the same job you may have the experience and extra specific training for. So, why didn’t you get the job? We can’t really […]

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A Best Practice: Four Traits You Have to Train In-House

By Jack Shaw on November 25, 2012

The “four traits” are quite simple and probably unbelievable, but please hear me out. Here’s the rundown: Train your people to be kind. Train your people to be honorable. Train your people to be fair. Train your peope to be honest and trustworthy. These may seem to be no-brainers, but today aggressive sales doesn’t work like […]

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Training to Read Minds on a Cruise Ship

By Jack Shaw on November 15, 2012

A while ago I wrote an article about “reading minds” for this blog site. Now, of course, you and I know, we can’t really read minds, but we can be observant and notice when someone needs assistance–that would especially be true of the hospitality or travel vacation businesses where customer service most definitely is its […]

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Computers and Essay Questions in Training

By Jack Shaw on November 2, 2012

As a blogger, I get ideas for my blogs from pretty much anywhere. Even as a university professor, I am sometimes piqued by something said or a student assignment. In this case, it is a very basic assignment to get my English students to think about the question: Can computers grade essays? Why is this […]

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How to Make Them Say, “I learned something today.”

By Jack Shaw on October 19, 2012

I read an article in a colleague’s newsletter that got me thinking. This may be a little back to the basics, but it is what we do and it is easy in this day of off-the-shelf training programs to let the program, especially one involving technology, take over for us. June Melvin Mickens of Executive […]

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Why Are Presidential Debates Useful to Trainers

By Jack Shaw on October 4, 2012

If I were grading political debates as I grade university debates, they would fail in general for lack of support. The biggest problems as I see in the recent Presidential debate were unsubstantiated facts and incredible paraphrasing that had to be rebutted just to make what the other candidate said clear and only somewhat truthful. […]

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Smart Money Training

By Jack Shaw on September 30, 2012

Whenever there is talk about the lack of funding for training, there is talk of trimming the program or buying off-the shelf products. There are some smart solutions. Michelle G. Rosenbloom, a colleague of mine on GovLoop and past guest writer, believes she has one or two smart money training solutions. Let’s see. She presented her case […]

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Jack Shaw is a communicator who does training and has been in the trenches as well as in management and development areas. His priority is how to communicate credibily in the workplace. [Read more ...]

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