By Marcia Zidle on December 27, 2011
How well are you getting everyone onboard the change train as it’s pulling out of the station? Change creates uncertainty for employees about their job, their responsibilities, their livelihood. No matter the kind of change or the extent, it is crucial that leaders communicate with employees early, often and well. Part I provided these first […]
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By Marcia Zidle on December 20, 2011
How do you start out on the right foot so that everyone will get on board the change train quickly? No matter the kind of change or the extent, it is crucial that managers communicate with employees early, often and well. When the change message is not well-defined and well presented, people tend to respond by sitting […]
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By Marcia Zidle on December 13, 2011
As a manager, it is your job to ensure that the work gets done right, on time and on budget. If not, then you must correct the situation first coaching and then with discipline. That may seem to you a time-consuming, unpleasant task but it’s part of your responsibility as a manager. If you don’t, it […]
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By Marcia Zidle on December 6, 2011
“We thought we were doing a good job in communicating with our employees. However, a recent survey indicated that over 50% felt frustrated because they were not receiving the information they needed to do their job well.” When there is a communication gap between management and employees, it is usually due to: 1. Ineffective supervision. […]
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By Marcia Zidle on November 29, 2011
My workers are complaining they have too much to do and too little time to do it. I know we are short two staff people but we are under a hiring freeze. Also I feel, that with economy the way it is, they should be putting in 110%. What can I do? Some people can […]
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By Marcia Zidle on November 22, 2011
I’m sure you’ve heard this phrase: God gave us two ears and one mouth for a reason – to listen first, then talk! So, as a leader, how good a listener are you? Many people take their listening skills for granted. We often assume we’re listening and others know they are being heard. But many times that’s […]
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By Marcia Zidle on November 15, 2011
“I’ve fallen into this trap too many times. In my mind, I tell myself if I’m busy, I’m adding value. The reality is that we can be busy about the wrong things. And, if we don’t discipline our lives, we’ll find ourselves investing a lot of our time with little impact.” Some leaders have this […]
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By Marcia Zidle on November 8, 2011
“When I gave them their marching orders and they were nodding their heads, I figured they knew what to do and were going to do it.” I recently heard this from a health care manager who was not too happy when the project got behind schedule and the blame game took over. Managers can’t mandate accountability, […]
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By Marcia Zidle on November 1, 2011
“I hate meetings…they are a waste of time. We just talk, talk, talk…nothings gets done!” Are you in charge of leading meetings? If so, what are your meetings like? Does real work gets done or is it just talk, talk, talk? Here are the top three questions that I’m frequently asked by team and project […]
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By Marcia Zidle on October 25, 2011
Conflict is an inevitable part of life. Conflict is inherent in our differences—in people’s differing backgrounds, perspectives, values, needs, goals, expectations, etc. Here are some common, yet erroneous, beliefs about conflict. Myth #1: We tend to think that disagreements and conflicts must always be win / lose situations. “If I don’t win, I lose and […]
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