By Marcia Zidle on May 17, 2011
Managers often forget that praising employees, telling someone they are doing good work, brings a smile, good cheer and greater commitment to their job. Employee recognition for good performance is one of the simplest and easiest ways to encourage people to do their best work. Don’t underestimate the need people have for recognition. It provides these three […]
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By Marcia Zidle on May 10, 2011
Have you ever hired someone who did not live up to expectations? I’m sure many of us have at one time. A wrong decision can be very costly. It’s been estimated that replacing a key professional or manager can be three to five times their annual salary. Do you want to increase the odds for […]
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By Marcia Zidle on May 3, 2011
Have you ever made a hiring mistake — selecting the wrong person for the position? Most of us, who are or have been supervisors, have had to deal with the consequences of a poor hire. It can eat up one’s time and energy and weaken an entire team. However, a good hire can take the weight of […]
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By Marcia Zidle on April 26, 2011
Do you put off dealing with employee performance problems? Many managers struggle with their reluctance to deal with an employee regarding poor performance or inappropriate behavior. Here are some concerns I’ve heard: “I don’t want to rock the boat, especially when the employee is performing the function even if not up to expectations.” “Correcting an […]
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By Carter McNamara on April 23, 2011
Everyone in management has gone through the transition from individual contributor to manager. Each person finds his/her own way to “survive.” The following guidelines will help you to keep your perspective and your health. 1. Monitor your work hours. The first visible, undeniable sign that things are out of hand is that you are working […]
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By Marcia Zidle on April 14, 2011
Some people like their eggs poached, or scrambled, or soft-boiled, or sunny-side up. Others prefer deviled eggs, an omelet, or a quiche. A key principle of employee motivation is that different people and different groups have different needs and desires. Here’s what you need to know about motivation. 1. Money is not the top motivator […]
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By Marcia Zidle on April 5, 2011
Is it time to strengthen your supervisory muscles? Here are insights from years of working with managers, teams, and new leaders on the realities of supervision. For some of you it may be “old hat”; for others an “ah’ha”. In either case, know that the moment you start taking things for granted, you stop being effective. […]
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By Marcia Zidle on March 29, 2011
Effective supervisors have more than a title on their doors. They also have the trust and confidence of those on their team. Personal credibility is the working asset in every relationship, both personal and business. People have credibility with each other or they don’t. When they do, work gets done, goals are met, and extraordinary […]
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By Marcia Zidle on March 23, 2011
The attitude “I don’t give a rip about my job” happens every single day. Employees get this way when they are bored with their job, or feel like a faceless cog in a big wheel or don’t know how “what they do” specifically contributes to the goals of their department or business unit. So what […]
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By Carter McNamara on March 20, 2011
Supervision is a widely misunderstood term. Many people believe it applies only to people who oversee the productivity and development of entry-level workers. That’s not true. The term “supervisor” typically refers to one’s immediate superior in the workplace, that is, the person whom you report directly to in the organization. For example, a middle manager’s […]
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