By Marcia Zidle on July 9, 2013
“I know I should delegate but: “I can do it faster…He won’t be able to get it done on time…she’s bound to make some mistakes.” These are things I’ve been hearing frequently from overworked, stressed out managers. I jokingly mentioned, in a recent presentation, if there was something in the air that’s causing this outbreak of “I […]
By Marcia Zidle on May 14, 2013
Who hasn’t been guilty of overbooking themselves between their personal and professional lives? But often instead of a feeling of elation for making everything “work,” we feel stressed out and burnt out. Peter Bergman, in his Harvard Business Review blog, shares seven practices to help you say a strategic “no” in order to create space in […]
By Marcia Zidle on June 26, 2012
“I have begun enforcing disciplinary measures on an employee due to her lateness and absenteeism. I know the employee is telling ‘her side of the story’ to anyone who will listen. How can I make my small team aware of this appropriately?” My advice would be not to make your team aware of another employee’s […]
By Marcia Zidle on May 22, 2012
If I was a fly on the wall what would I hear your employees say? Would it something like this? “They won’t allow me to make even the simplest decisions.” “The red tape here makes it very difficult to do my job.” “Management has to sign off on everything; they don’t trust me.” A big […]
By Marcia Zidle on April 3, 2012
Research shows that most employees want feedback – they want to know how they’re doing – but many managers are doing a poor job of giving it to them. Why is that? Here are some reasons why managers avoid providing performance feedback: 1. Lack of know-how. Providing employees with honest and useful performance feedback is […]
By Marcia Zidle on July 12, 2011
It’s that time again! Perhaps the most dreaded management practice is the annual employee performance appraisal. Whenever the subject comes up, out comes the groans from both managers and staff no matter what industry or type of company. Many say employee performance appraisals are like having a root canal — only more painful. It shouldn’t […]
By Marcia Zidle on June 28, 2011
Figuring out how to be a great boss can be difficult especially when you’re managing so many different people. This is what people have said in my workshops on employee engagement. when asked: “What makes a great boss” – someone who can lead and motivate you? Seven Principles of Good Supervision 1. Tell me my role and […]
By Marcia Zidle on May 31, 2011
It’s the small things everyday that can bring down employee morale and it’s the small things everyday that can raise it as well. When money is tight and raises are non existent or when the heavy work load seems never-ending, managers tend to forget the “basics” of management- that the supervisor’s recognition and appreciation are the key drivers for […]
By Marcia Zidle on April 26, 2011
Do you put off dealing with employee performance problems? Many managers struggle with their reluctance to deal with an employee regarding poor performance or inappropriate behavior. Here are some concerns I’ve heard: “I don’t want to rock the boat, especially when the employee is performing the function even if not up to expectations.” “Correcting an […]
By Marcia Zidle on April 5, 2011
Is it time to strengthen your supervisory muscles? Here are insights from years of working with managers, teams, and new leaders on the realities of supervision. For some of you it may be “old hat”; for others an “ah’ha”. In either case, know that the moment you start taking things for granted, you stop being effective. […]