By Marcia Zidle on November 6, 2012
Asking questions prompts answers. Asking great questions can result in great information about a potential job seeker’s qualifications. Here are a list of questions to ask to find out more about the person and to determine how good a match there is between the individual and the job. Warm-Up Questions Tell me about yourself. What […]
By Marcia Zidle on October 2, 2012
Have you ever hired someone who did not live up to expectations? Or have you seen how a bad hire can bring havoc to a team or department? Then you want to make sure you are a good interviewer so that you can increase the odds for selecting the best person for your most critical […]
By Marcia Zidle on August 14, 2012
If I was a fly on the wall what would I hear your employees say? Would it something like this? “He won’t allow me to make even the simplest decisions. She has to sign off on everything. It’s hard to do my job because there’s too much red tape.” Is it possible your staff is talking […]
By Marcia Zidle on July 24, 2012
Management is a team sport not a superstar sport. What happens over time is that some managers begin to believe it’s all about them. It’s not, it’s just the opposite.I t’s about the people they lead. Allan Ditchfield, former executive at AT&T, realized that you cannot lead without getting involved. “When leaders remain behind their […]
By Marcia Zidle on July 10, 2012
Recognition: For something so simple why is so hard to compliment people when they do something well or to encourage them as they work to improve their performance? I’ve have heard a variety of reasons, in my training and coaching, why some managers let encouragement and recognition drift. “I don’t need recognition. I am self-driven. My people […]
By Marcia Zidle on May 1, 2012
Do you every feel you’re spinning your wheels? Is there so much to do that when one project gets done there’s at least 10 more waiting for your attention? In coaching supervisors and managers on work productivity, I advocate a doing a priority audit. That means taking time to assess a project, which can be as […]
By Marcia Zidle on February 28, 2012
“I mean it. I feel like I’ve died and gone to heaven here. If things stay this way, I’d like to spend the rest of my working life for this company. You feel like a real person, not just a number.” This a quote from the book “The Enthusiastic Employee: How Companies Profit by Giving […]
By Marcia Zidle on January 10, 2012
Are you seeing a decrease of employee motivation and morale, especially with your top performers? Don’t look for causes and solutions out there. Instead, chances are you’ll find critical employee issues are actually resulting from a host of internal management practices. Here are five “demotivators” – sure ways to dampen the enthusiasm of your best and […]
By Marcia Zidle on December 27, 2011
How well are you getting everyone onboard the change train as it’s pulling out of the station? Change creates uncertainty for employees about their job, their responsibilities, their livelihood. No matter the kind of change or the extent, it is crucial that leaders communicate with employees early, often and well. Part I provided these first […]
By Marcia Zidle on December 20, 2011
How do you start out on the right foot so that everyone will get on board the change train quickly? No matter the kind of change or the extent, it is crucial that managers communicate with employees early, often and well. When the change message is not well-defined and well presented, people tend to respond by sitting […]