“I’ve taken over a project team and there are several problem employees. One spends more time socializing than doing her job. Another is making too many mistakes that slow down the team. How should I handle these problems as the new leader?” One of a leader’s toughest jobs is dealing with problem employees. The best course […]
“Managers who coach their people become known as good managers to work for, developers of talent, and achievers of business results. They also become better leaders in the process.” Jack Welch, Former CEO General Electric Why Is Coaching Important? Good managers regularly keep their people and team informed about work performance so that they can […]
As a manager, it is your job to ensure that the work gets done right, on time and on budget. If not, then you must correct the situation first coaching and then with discipline. That may seem to you a time-consuming, unpleasant task but it’s part of your responsibility as a manager. If you don’t, it […]
“We thought we were doing a good job in communicating with our employees. However, a recent survey indicated that over 50% felt frustrated because they were not receiving the information they needed to do their job well.” When there is a communication gap between management and employees, it is usually due to: 1. Ineffective supervision. […]
Conflict is an inevitable part of life. Conflict is inherent in our differences—in people’s differing backgrounds, perspectives, values, needs, goals, expectations, etc. Here are some common, yet erroneous, beliefs about conflict. Myth #1: We tend to think that disagreements and conflicts must always be win / lose situations. “If I don’t win, I lose and […]
“I didn’t communicate clearly and often enough the changes that had to be made and why they had to be made.” This manager was talking about the importance of providing a clear road map to his staff about the rationale, direction and steps of the change. What people want from their leaders are answers to these 5 […]
Managers who coach their people become known as good managers to work for, developers of talent, and achievers of business results. They also become better leaders in the process. Jack Welch, Former CEO GE. The key to employee coaching is giving effective feedback. Feedback is information about performance that leads to the person changing poor […]
“One of the true tests of leadership is the ability to recognize a problem before it becomes an emergency.” – Arnold H. Glasow How do you do that? One way is to do employee surveys. There are several inexpensive internet tools that can assess employee morale, or how they feel about an upcoming change or what’s […]
Managers often ask, usually with exasperation, “How can I keep my employees motivated, and why do I have to worry about it? I pay them decently.” Offering competitive salaries is certainly important, but that’s what gets them in the door. What keeps them engaged and committed to your team or organization is more than money […]
If you have a bad apple on your team, is it better to try and salvage the person or just get rid of that person? Clearly, if the person can do the job and just isn’t goofing off, you want to put some energy into coaching that individual to improve his or her performance. Others think […]
Carter McNamara of Authenticity Consulting, LLC, provides organization development and consultant training services, and is developer of the Free Management Library. [Read more ...]
Marcia Zidle, a certified career strategist and business coach, works with high potential, high impact executives, managers and professionals to advance their careers and grow their leadership capabilities. [Read more ...]
