“I was totally surprised when one of our top people quit. I thought he was satisfied with his job. I don’t want to get sandbagged again. What are some early warning signs of someone leaving?” That was said to me by an accounting supervisor. Yes, you can expect a certain amount of turnover, even in […]
Do you manage by walking around? What do you see? People excited about their job or people just going through the motions? When employees care about their work and their company —when they are engaged—they use discretionary effort. This means the engaged computer programmer works overtime when needed, without being asked. This means the engaged […]
Recognition: For something so simple why is so hard to compliment people when they do something well or to encourage them as they work to improve their performance? I’ve have heard a variety of reasons, in my training and coaching, why some managers let encouragement and recognition drift. “I don’t need recognition. I am self-driven. My people […]
Turnover is costly – just how costly? Research studies have shown that the cost of replacing a professional or managerial employee runs 1.5 to 3.0 times his or her annual salary. And it can cost up to five times annual salary if you are looking at the intellectual capital – what a key person knows […]
Do you manage by walking around? What do you see? People excited about their job or people just going through the motions? Here are 10 ways, that do not cost much if anything, to turn “it’s just a job” employees into engaged, energized employees. 1. Spend time out in the field. Ask your employees how […]
Teams, teams, teams. Whether you love-em or loathe-em, you’ll have to learn to live, not only with them, but within them. You leadership will depend on it. Here are five strategies for building and nurturing a winning team on the football field and in the workplace. 1. Manage by adultery. It’s a term coined by Chaparrel Steel to […]
Do you have exceptional performers on your team? If you do, it can be a wonderful gift to have people who you can count on to get the right results; who thins about what else needs to be done without being told; who are always asking to do more. You Don’t Want to Lose Them! […]
Do you have an exceptional performer on your team — a person who stands head and shoulders above everyone else? If you do, it can be a wonderful gift for a manager to have an employee whom you can count on to get the right results; who thinks about what else needs to be done […]
Research shows that most employees want feedback – they want to know how they’re doing – but many managers are doing a poor job of giving it to them. Why is that? Here are some reasons why managers avoid providing performance feedback: 1. Lack of know-how. Providing employees with honest and useful performance feedback is […]
Are you aware of Tootsie Roll Pop Strategy of employee retention? Inside a tootsie roll pop is the chocolate core- that is, the wages and benefits. Yes, a competitive compensation package is important. But that gets people to show up for work but not necessarily to give their 100%. However, there is also the outer […]
Carter McNamara of Authenticity Consulting, LLC, provides organization development and consultant training services, and is developer of the Free Management Library. [Read more ...]
Marcia Zidle, a certified career strategist and business coach, works with high potential, high impact executives, managers and professionals to advance their careers and grow their leadership capabilities. [Read more ...]
