How well are you getting everyone onboard the change train as it’s pulling out of the station? Change creates uncertainty for employees about their job, their responsibilities, their livelihood. No matter the kind of change or the extent, it is crucial that leaders communicate with employees early, often and well. Part I provided these first […]
“We thought we were doing a good job in communicating with our employees. However, a recent survey indicated that over 50% felt frustrated because they were not receiving the information they needed to do their job well.” When there is a communication gap between management and employees, it is usually due to: 1. Ineffective supervision. […]
“When I gave them their marching orders and they were nodding their heads, I figured they knew what to do and were going to do it.” I recently heard this from a health care manager who was not too happy when the project got behind schedule and the blame game took over. Managers can’t mandate accountability, […]
Conflict is an inevitable part of life. Conflict is inherent in our differences—in people’s differing backgrounds, perspectives, values, needs, goals, expectations, etc. Here are some common, yet erroneous, beliefs about conflict. Myth #1: We tend to think that disagreements and conflicts must always be win / lose situations. “If I don’t win, I lose and […]
Winning teams aren’t created by accident. Rather, the team leaders or manager functions like a coach who recognizes special talents in people and gets them to work together toward a common goal. The following three steps will help you build a winning team and set it in the right direction. 1. Select the right team members. You may be called upon to […]
“I didn’t communicate clearly and often enough the changes that had to be made and why they had to be made.” This manager was talking about the importance of providing a clear road map to his staff about the rationale, direction and steps of the change. What people want from their leaders are answers to these 5 […]
Managers who coach their people become known as good managers to work for, developers of talent, and achievers of business results. They also become better leaders in the process. Jack Welch, Former CEO GE. The key to employee coaching is giving effective feedback. Feedback is information about performance that leads to the person changing poor […]
If you have a bad apple on your team, is it better to try and salvage the person or just get rid of that person? Clearly, if the person can do the job and just isn’t goofing off, you want to put some energy into coaching that individual to improve his or her performance. Others think […]
Carter McNamara of Authenticity Consulting, LLC, provides organization development and consultant training services, and is developer of the Free Management Library. [Read more ...]
Marcia Zidle, a certified career strategist and business coach, works with high potential, high impact executives, managers and professionals to advance their careers and grow their leadership capabilities. [Read more ...]
