Total Quality Management

Key Questions to Ask Before Selecting a Solution to a Business Problem

At the heart of every Quality Improvement Initiative lays a solution to a problem. However blatantly obvious this sounds, business improvement practitioners will be the first to admit the process of selecting, applying and measuring the impact of solutions can be a daunting task itself.  You don’t always get the luxury of selecting a “no […]

Data RRRRules !

Data RRRRules !

Speak and Act with Data Irrespective of the type of industry or nature of business, Quality Management tools and programs including Lean, Six Sigma, Kaizen, ISO 9000 & BPM all share one fundamental dependency. It’s called data. Whilst approaches, techniques and duration of these programs will differ, data, on the other hand, will always be […]

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