A quick overview of what makes a good Change Vision , Great. If done well, this one liner will be single most powerful communication for buy in.
[ Read More → ]Guest post from Quin Harris Total Quality Management (TQM) is an approach that organizations use to improve their internal processes and increase customer satisfaction. When it is properly implemented, this style of management can lead to decreased costs related to corrective or preventative maintenance, better overall performance, and an increased number of happy and loyal […]
[ Read More → ]A brief look at 3 ways to communicate a rejected business improvement idea, the positive, negative and creative ways.
[ Read More → ]At the heart of every Quality Improvement Initiative lays a solution to a problem. However blatantly obvious this sounds, business improvement practitioners will be the first to admit the process of selecting, applying and measuring the impact of solutions can be a daunting task itself. You don’t always get the luxury of selecting a “no […]
[ Read More → ]Also known as Autonomous Business Teams, an SBU in its simplest form, is a group ranging between 5 and 20 people, all working as a team to make improvements to the way they work, and within their circle of influence. For this reason SBU’s almost always share common business goals.
[ Read More → ]Speak and Act with Data Irrespective of the type of industry or nature of business, Quality Management tools and programs including Lean, Six Sigma, Kaizen, ISO 9000 & BPM all share one fundamental dependency. It’s called data. Whilst approaches, techniques and duration of these programs will differ, data, on the other hand, will always be […]
[ Read More → ]One effective way to support the launch of a Business Process Management (BPM) initiative is by using a catchy and memorable campaign that symbolises your Business Change Agenda. Like the way politicians rely on campaigns to garner votes, support for your BPM should appeal for everyone’s support and participation. The major difference being unlike a political […]
[ Read More → ]Business Improvement initiatives rely heavily on Action Plans to define important tasks for implementation. This charts the the way forward by crucially defining who does what, and by when. Failure to pay due care in compiling an Action Plan can seriously affect the quality of your efforts and output, denting any chances of your improvement idea […]
[ Read More → ]Just like a big box of chocolates on Christmas day, any kind of Business Improvement Success is meant for sharing. Sharing successes has numerous benefits in any business. These include raising “the awareness for change” across the business, closing knowledge gaps as well as inspiring others to take interest and use the same methods tools & techniques. […]
[ Read More → ]Ten Ways to give your Quality Management initiative the best chance of success and sustainability.
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Carter McNamara of Authenticity Consulting, LLC, provides organizational development, consultant training and Action Learning services, and is developer of the Free Management Library. [Read more ...]
