I’m Barb Lyon and I’m the host of this blog. You can read more about me next to my picture in the sidebar. This blog will be about various aspects of customer service, will focus especially on practical tips and tools, and will include posts from guest writers. You can learn more about this blog by clicking on the About link just under the header.
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- You can get a lot of visibility to your work by being a guest writer. Many of the Library’s topics consistently rank in the top 10 of Google search results. Go to Guest Writer Submissions under the header.
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