By Jonathan & Erik Bernstein on May 31, 2010
Attention BP (NYSE: BP) Board of Directors: There is, at this point, only one way I believe you might save your company’s reputation and, ultimately, its survival. Make a pledge to liquidate whatever company assets are necessary to correct all harm caused by the Gulf spill disaster. Accompanied by a very humble apology and commitment […]
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By Jonathan & Erik Bernstein on May 27, 2010
My twice-monthly newsletter, Crisis Manager, is distributed by email and then is archived indefinitely at my website, where the newsletter page gets brisk traffic second only to my home page. I welcome guest authors who would like to get some promotional value out of being exposed to my readers. The criteria: The article must in […]
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By Jonathan & Erik Bernstein on May 23, 2010
[This supersedes and is a greatly expanded version of a post originally published on May 14.] Retaining someone to provide a service about which you know little yourself can always be tricky, whether it be an auto mechanic, a lawyer, a plumber, a computer tech or — the topic du jour — a media trainer. […]
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By Jonathan & Erik Bernstein on May 19, 2010
I’ve had a fun day! Over at my Bernstein Crisis Management Blog, I posted an open letter to Connecticut Attorney General Richard Blumenthal, the increasingly infamous teller of tall tales about his alleged Vietnam service. The shy title of my blog post? Dear Richard Blumenthal: You’re a Liar Practicing what I preach, I then Tweeted […]
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By Jonathan & Erik Bernstein on May 11, 2010
The recent use of social media by the Coast Guard as part of their response to the BP oil spill, and by the Rhode Island Department of Transportation with regard to flooding in that state, are both discussed in recent posts by Erik Bernstein at the Bernstein Crisis Management Blog. ——————————- For more resources, see […]
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By Jonathan & Erik Bernstein on May 10, 2010
What type of highly confidential information do you store on your mobile device? Contacts who would hate to see their information shared with spammers or identity thefts? Passwords? Photos or videos you or others wouldn’t appreciate appearing on YouTube? Text messages flirting with someone who isn’t your spouse? It’s an odd quirk of human behavior […]
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By Jonathan & Erik Bernstein on May 7, 2010
Which of the following statements about a jury, civil or criminal, are true? Prospective jury members never lie regarding their advance bias about a case. Jury members are always truly “peers” of the defendant. Jury members never talk about a case outside of jury deliberations, or read and watch TV about a case when sequestered, […]
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By Jonathan & Erik Bernstein on May 3, 2010
Last Friday I was interviewed for almost five minutes on Bloomberg TV regarding crisis management and the Goldman Sachs debacle, with about 20 seconds at the end of the interview regarding the BP oil spill in the Gulf. Funny thing at the interview itself — you probably can’t tell that, in this high-tech TV studio, […]
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By Jonathan & Erik Bernstein on May 1, 2010
[From the latest issue of my ezine, Crisis Manager] Not everyone knows who ED Magedson is, but there aren’t too many consumer-focused businesses that haven’t heard of the RipOff Report (ROR), the consumer complaint site founded and directed by Magedson. The common belief is that shortly after a complaint about any company appears on the […]
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By Jonathan & Erik Bernstein on April 28, 2010
DUE DILIGENCE: “The process of investigation, performed by investors, into the details of a potential investment, such as an examination of operations and management and the verification of material facts.” (Source: InvestorWords.com) The title of this article may surprise some readers. What possible role, you might ask, can crisis management play in the complex interaction […]
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Jonathan L. Bernstein, founder and Chairman of Bernstein Crisis Management, Inc. has more than 25 years of experience in all aspects of crisis management – crisis response, vulnerability assessment, planning, training and simulations.[Read more ...]
Erik Bernstein is president of Bernstein Crisis Management. Erik started with BCM in 2009 as a writer and subsequently became social media manager for the consultancy itself as well as for a number of BCM clients before moving to the president position.
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