By Jonathan & Erik Bernstein on September 14, 2012
Astute PR moves from both sides in a contemporary crisis Savvy parties have been using the court of public opinion to sway disagreements to their side for years, so why not the two sides facing off in the Chicago Teacher’s Union strike? With both teachers and city leadership jockeying for position with what could only […]
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By Jonathan & Erik Bernstein on September 10, 2012
Google squashes rumors of coming Apple clash Apple’s $1 billion legal victory over Samsung didn’t just raise Apple stock, but also questions about the future of the operating system that poses a direct threat to Apple’s (thus-far) dominant iOS, Google’s Android. After all, the Samsung devices Judge Lucy Koh determined to be intentional copies of […]
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By erik on September 8, 2012
This week on The Crisis Show, hosts Jonathan Bernstein, Rich Klein, and Melissa Agnes combined talents once again to cover the biggest stories in crisis management. From shootings in Montreal and Jersey, to earthquakes in the Pacific, to a massive leak of Apple user info (via an FBI agent’s notebook, no less!) the headlines were […]
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By Jonathan & Erik Bernstein on September 4, 2012
When lawyers write the corporate apology Editor’s Note: The following guest article by crisis management pro Tony Jaques is the perfect companion to Jerry Brown’s post, “Skip the Spin,” which you can find on the Bernstein Crisis Management blog. Combined, they present a powerful statement on the dangers that emerge when we indulge the temptation […]
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By Jonathan & Erik Bernstein on September 3, 2012
Antibiotic-resistant bacteria raise deadly crisis management questions There is no arguing the fact that modern medicine is saving lives every day. Unfortunately, there is also a downside. By making the use of certain medications, specifically antibiotics, extremely prevalent, we are creating new and deadly “superbugs” that threaten to wreak havoc on unsuspecting hospital patients. Think […]
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By Jonathan & Erik Bernstein on August 31, 2012
President takes to Reddit for online reputation management First we saw the Navy’s excellent social media program surface, then the Air Force’s savvy soared into the public eye. Now, the Commander in Chief himself has joined the party! Yesterday, a thread popped up in Reddit.com’s “I am a…Ask me Anything” Q&A section titled, “I am […]
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By Jonathan & Erik Bernstein on August 28, 2012
In this week’s episode of The Crisis Show, hosts Jonathan Bernstein, Rich Klein, and Melissa Agnes covered crises that ran the gamut, from panic over new West Nile outbreaks and food recalls to social media blunders by Progressive and several U.S. universities. You can always rely on the wide world of sports for some reputation […]
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By Jonathan & Erik Bernstein on August 24, 2012
How one student shamed his district Breaking into their school’s computer database isn’t usually a sign of a good student, but when senior Jacob Bigham used a teacher’s password to gain access to Troy High’s records, it wasn’t to change grades or cause mischief. Rather, Bigham was on the hunt for the vote count from […]
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By Jonathan & Erik Bernstein on August 18, 2012
Ignoring basic crisis management isn’t a good sign Rupert Murdoch’s News Corporation has launched a review of anti-corruption controls in several of its publishing arms, including News International in London. Murdoch told News Corp staff in a memo on Wednesday that the company recently launched the probe as a “forward-looking review” to improve compliance with […]
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By Jonathan & Erik Bernstein on August 16, 2012
This week, The Crisis Show hosted a special “Back to School” episode. To help, we had guests Karen Freberg, assistant professor in Strategic Communications at the University of Louiseville and an adjunct faculty member for West Virginia University, Gail Glover, Senior Director of Media and Public Relations at Binghamton University and Phillip Lentz, Director of […]
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Jonathan L. Bernstein, founder and Chairman of Bernstein Crisis Management, Inc. has more than 25 years of experience in all aspects of crisis management – crisis response, vulnerability assessment, planning, training and simulations.[Read more ...]
Erik Bernstein is president of Bernstein Crisis Management. Erik started with BCM in 2009 as a writer and subsequently became social media manager for the consultancy itself as well as for a number of BCM clients before moving to the president position.
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