By Jonathan & Erik Bernstein on February 2, 2013
Are you prepared for a cyber attack? On Thursday morning the New York Times announced that, over the past four months, Chinese hackers have been perpetrating a campaign of attacks on the paper’s computer systems. Here are more details from the Times article, written by Nicole Perlroth, that broke the story: The timing of the […]
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By Jonathan & Erik Bernstein on January 29, 2013
League and players in crisis management mode after new reports of PED use Major League Baseball still hasn’t quite recovered from the scandals brought about by the steroid era. In fact, The Hall of Fame election earlier this month saw players like Barry Bonds, Roger Clemens and Sammy Sosa turned down purely because of their […]
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By Jonathan & Erik Bernstein on January 27, 2013
Legal actions against an entirely different company create crisis management scenario for vendor You don’t always have to do something wrong to land in crisis, just ask nutrition supplement vendor Herbalife, whose shares dropped a worrying 11% as a result of the U.S. Federal Trade Commission’s actions against a completely different organization. Here’s the story, […]
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By Jonathan & Erik Bernstein on January 26, 2013
Vulnerability audits key to finding the right direction with crisis management planning So, you’ve seen one nasty case study too many and you’re finally ready to get proactive with your crisis management. You’ve got pen and paper (well, probably more like laptop or tablet) in hand and are ready to crank out that awesome, airtight […]
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By Jonathan & Erik Bernstein on January 24, 2013
New strain of virus ups importance of specific crisis prevention planning Reports from the Centers for Disease Control and Prevention indicate that a new strain of the disease norovirus, known for causing “nausea, forceful vomiting, diarrhea and abdominal pain” has crossed over to the U.S. from Australia. According to the CDC, the new strain of […]
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By Jonathan & Erik Bernstein on January 22, 2013
Lack of training and compassion shows in airline’s weak crisis management When Dave Schneider was asked by Delta to check his baggage, including a $10,000 Gibson ES-335 guitar, he went along with it because, well, how else is a traveling musician supposed to get around? Upon arriving at his destination, Schneider was devastated to see […]
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By Jonathan & Erik Bernstein on January 17, 2013
Dangerous glitches create nasty crisis management scenario for plane manufacturer Boeing’s Dreamliner 787 has been billed as the marquee aircraft for passenger lines the world over, but a recent string of scary electrical errors has led authorities in many countries, including Europe, Japan and India, along with our FAA, to ground the planes. Crisis communications […]
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By Jonathan & Erik Bernstein on January 14, 2013
Trading emergency supplies for Facebook likes leaves online store’s reputation battered We’ve seen many examples of organizations reaching out to help those affected by natural disasters via social media. After all, it’s a win-win situation – people get some assistance or much-needed donations and the organizations who lend a hand grab some great positive publicity […]
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By Jonathan & Erik Bernstein on January 10, 2013
Impact of flu bigger than most realize Flu season is upon us, and it’s an ugly one this year. According to the latest reports from the Centers for Disease Control and Prevention, 7.3% of U.S. deaths last week were a result of the flu, slightly above the official epidemic threshold. What does this mean to […]
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Jonathan L. Bernstein, founder and Chairman of Bernstein Crisis Management, Inc. has more than 25 years of experience in all aspects of crisis management – crisis response, vulnerability assessment, planning, training and simulations.[Read more ...]
Erik Bernstein is president of Bernstein Crisis Management. Erik started with BCM in 2009 as a writer and subsequently became social media manager for the consultancy itself as well as for a number of BCM clients before moving to the president position.
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