By Jonathan & Erik Bernstein on February 24, 2013
Second outbreak in as many months from Cardinal Meat Specialists As if the beef industry wasn’t in enough trouble with the entire horsemeat debacle, the Canadian Food Inspection Agency has confirmed that two people have contracted food poisoning, caused by E. coli, after eating frozen beef burgers. The company responsible for manufacturing the burgers, Cardinal […]
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By Jonathan & Erik Bernstein on February 20, 2013
Fighting back with hardball crisis management after a negative review Tesla Motors is at the forefront of the electric car revolution, but a controversial review by the NY Times has created quite a bit of turbulence around the brand over the past couple of weeks. Basically, NY Times reviewer John Broder took the Tesla Model […]
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By Jonathan & Erik Bernstein on February 19, 2013
Sometimes it takes a crisis to solve one Millions of gallons of radioactive goop are threatening to leak into the ground of eastern Washington state, and it’s not the fun, ninja-turtle creating kind. Here’s a quote, from a SeattlePI article by Shannon Dininny: The long-delayed cleanup of the nation’s most contaminated nuclear site became the […]
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By Jonathan & Erik Bernstein on February 17, 2013
Keep your ear to the ground and catch the need for crisis management early on The earlier you detect a building crisis, the more effective your crisis management is able to be, but how can you catch a crisis that’s barely beginning to bubble up? These days, social media serves as the world-wide watercooler, fostering […]
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By Jonathan & Erik Bernstein on February 13, 2013
Crisis management means staying vigilant against potential threats A man in the United Kingdom is the 11th reported patient to be suffering from a new “SARS-like” virus and health officials are trying to determine if the virus is being passed from person to person. The virus was first reported in September when a Qatari man […]
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By Jonathan & Erik Bernstein on February 12, 2013
Did Carnival learn anything from a similar 2010 incident? As passengers stranded on Carnival Cruise’s Triumph share stories of disgusting conditions, including cabin carpets soaked with water and urine, overflowing toilets, sewage leaking down walls and four-hour lines for hot food, one has to wonder just how seriously Carnival takes its crisis management planning. The […]
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By Jonathan & Erik Bernstein on February 8, 2013
Preparedness lands cookie company in the perfect position to make a move Unless you’ve been living under a rock you’ve probably heard about Oreo’s spur of the moment ad, crafted literally DURING the Super Bowl blackout, that has the social media world abuzz. For those who missed it, this is the ad Oreo tweeted during […]
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By Jonathan & Erik Bernstein on February 6, 2013
Playing dumb is really not a smart crisis management move After being taken to court for underpaying a cook at his Oriental Teahouse restaurant in Melbourne, Australia, to the point where she was owed $28,000 in back wages, owner David Zhou appears to have decided some crisis management was in order. We would assume that’s […]
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Jonathan L. Bernstein, founder and Chairman of Bernstein Crisis Management, Inc. has more than 25 years of experience in all aspects of crisis management – crisis response, vulnerability assessment, planning, training and simulations.[Read more ...]
Erik Bernstein is president of Bernstein Crisis Management. Erik started with BCM in 2009 as a writer and subsequently became social media manager for the consultancy itself as well as for a number of BCM clients before moving to the president position.
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