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Expert Advice on Public Speaking and Media Interviews

By erik on December 20, 2018

3 Tips on Public Speaking from the Experts According to Psychology Today, people are more afraid of public speaking than death. I see you nodding your heads out there, and to be honest when I first started practicing the skill I felt the same. While it’s perfectly fine to sweat having to speak in public or […]

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Are You Doing What You Can To Boost Safety?

By erik on November 10, 2018

It’s not always fun to be “that guy” pointing out how safety can be improved, what could go wrong, and how people could get hurt. Fact is,this type of awareness saves lives, along with minimizing lost productivity and chance of harmful litigation. Emergency communications expert Doug Levy recently shared his article, “Five things you can […]

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The Do’s and Don’ts of Social Media Crisis Management

By erik on November 3, 2018

Lessons on how to stay out of trouble in the social media jungle Social media crisis management has been a part of 99% of the damaging situations we’ve seen this year. In fact, more often than not, social media is  a driving factor behind any given crisis. The bottom line here is that you simply […]

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PR and Litigation: Responding to Activism

By erik on October 18, 2018

By Jonathan Bernstein06 As Written for Arizona Attorney Crisis: an unstable or crucial time or state of affairs whose outcome will make a decisive difference for better or worse (Webster’s New Collegiate). Employees thought to be performing impeccably are suddenly charged with a felony. A major lawsuit is filed against Company X and the Arizona Republic prints […]

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Beware Loose Cannons On Your Deck

By erik on October 16, 2018

Is There a Loose Cannon on Your Deck? By Jonathan Bernstein & Anthony Moore Loose cannon referred to an actual weapon before it entered the language as a metaphor. In the days before ships were equipped with fixed-turret guns, muzzle-loading cannons were mounted on wheels and rolled back and forth between gunports. A gun not […]

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Common Causes of Data Leaks and Breaches

By erik on October 10, 2018

What should you watch out for when it comes to preventing data-related crises? Cybercrime against organizations around the world is big business, and can cost big money for those impacted. Beyond the immediate financial damage, having to announce you’ve exposed valuable data shakes trust in your organization and can lead to long-term damage if you’re […]

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The Psychology Behind Social Media Addiction

By erik on October 2, 2018

How does social media’s effect on the human brain impact crisis management? When discussing social media outrage we often refer to the quick “hit” users get from posting anything that draws attention online. Well, it turns out that for many humans a “hit” of social media action releases an awful lot of the reward chemical […]

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How Do You Stay Calm While Facing Public Outrage?

By erik on September 19, 2018

These tips could help you survive an outrage outbreak Though public outrage has always been a driving force in PR crises, I think we’d all agree it’s become a whole new beast over the last few years. Not only is it easier to share negative opinions than ever before, but it’s also more rewarding. Social […]

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How a Crisis Management Plan Improves Employee Morale

By erik on September 10, 2018

[Editor’s note: This guest post from Brooke Cade takes an interesting angle, investigating how having strong crisis management planning actually serves to help improve employee morale – yet another benefit of planning in advance! After all, employees with high morale are more productive, more engaged, and better able to assist the organization in the midst […]

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How to Create a Crisis: The 10 Biggest Mistakes in Crisis Communications

By erik on August 17, 2018

All organizations are vulnerable to crises. Disasters, lawsuits, accusations of impropriety, sudden changes in ownership or management, and other volatile situations will happen. The threat of serious damage to people, property, reputation is real for virtually any organization, and many individuals as well. The cheapest way to turn experience into future profits is to learn […]

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Meet this Blog’s Co-Hosts

Jonathan L. Bernstein, founder and Chairman of Bernstein Crisis Management, Inc. has more than 25 years of experience in all aspects of crisis management – crisis response, vulnerability assessment, planning, training and simulations.[Read more ...]


Erik Bernstein is president of Bernstein Crisis Management. Erik started with BCM in 2009 as a writer and subsequently became social media manager for the consultancy itself as well as for a number of BCM clients before moving to the president position. [Read more ...]

Recent Blog Posts

  • Edgy Marketing – Balancing Speed and Reputation In The Digital Space
  • Digital and Online Now Main Source Of News
  • Are You Prepared For 2021? New Crisis Management Survey Out Now
  • Crisis Preparedness and Response Is About To Get Tougher
  • How to Create a Crisis Management Plan to Respond to a Cyber Breach
  • Audi’s ‘Insensitive Ad’, or Why you always ask how else an image could be interpreted.
  • The Road To Crisis Recovery
  • Preparing DURING The Pandemic
  • Coronavirus: What You CAN Control
  • Southwest’s COVID-19 Crisis Communications And What You Need To Be Doing

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