By Jonathan & Erik Bernstein on November 19, 2013
We’ve seen some big changes The way we do crisis management, and PR in general, has changed so drastically that even those of us who were along for the ride are sometimes astonished. For those younger folk who never knew the non-digital version of what we do, this Inkhouse infographic will really blow your mind: As […]
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By erik on November 17, 2013
Knowing the right steps to take is key to social media crisis management success Social media crisis management was uncharted territory a few short years ago, but the sheer number of crises popping up in the social sphere meant best practices were ironed out pretty quickly by those in the trenches. Given that just about […]
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By erik on November 13, 2013
The spike in visibility of crises has most certainly resulted in changes to how organizations operate, and alongside that trend another is growing, albeit more quietly – that of training people to fill the variety of emergency and crisis management roles that are emerging. Check out this description of one such course, from a Kansas […]
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By erik on November 7, 2013
The most vulnerable point of access to your data isn’t a computer, but a human being Cyber security has been a hot topic as of late, but few are discussing the fact that humans are actually the weakest link in the information security chain. While hackers do employ some seriously powerful tools, it’s often just […]
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By Jonathan & Erik Bernstein on November 1, 2013
Surprising number of states not requiring schools to prepare for disasters We send our kids off to school every day trusting those responsible for their care are properly prepared for disaster crisis management, but the frightening reality is that most aren’t. Aid group “Save the Children” is working to change that, and as part of […]
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By Jonathan & Erik Bernstein on October 21, 2013
Belatedly thwarting a grade schooler’s scheme is nothing to gloat about Most American airlines have been struggling to maintain any type of positive reputation for years now. With many of the most rage-inducing issues, like long security lines, beyond their control, you would think they’d be taking pains to ensure their own processes are working […]
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By Jonathan & Erik Bernstein on October 16, 2013
Still don’t think crisis management should be a priority? We all know that crises can create financial damage, but do you really understand how much damage? The stats below, quoted from a BusinessInsurance.com article, may surprise you: Natural catastrophes and man-made disasters caused insured losses of $20 billion in the first half of 2013, with […]
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By Jonathan & Erik Bernstein on October 8, 2013
Well, that didn’t take long The first crisis to be directly impacted by the U.S. government’s shutdown reared its head this week in the form of a Salmonella outbreak that’s affecting at least 18 states thus far. Wired’s Maryn McKenna reports: While the government is shut down, with food-safety personnel and disease detectives sent home […]
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Jonathan L. Bernstein, founder and Chairman of Bernstein Crisis Management, Inc. has more than 25 years of experience in all aspects of crisis management – crisis response, vulnerability assessment, planning, training and simulations.[Read more ...]
Erik Bernstein is president of Bernstein Crisis Management. Erik started with BCM in 2009 as a writer and subsequently became social media manager for the consultancy itself as well as for a number of BCM clients before moving to the president position.
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