By Jonathan & Erik Bernstein on December 9, 2013
Anything that assists in staying on top of this incredibly fast-moving medium is an asset Think you’re up to date on the social web? This broad term has come to envelop an incredible number of services and platforms, many of which we use every day. A vital part of being a successful businesses these days, […]
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By Jonathan & Erik Bernstein on December 3, 2013
Protecting your reputation should be a prime crisis management concern We’ve been discussing the impact online reputation has on your organization, and why protecting it is a key component of modern crisis management, a lot recently. That’s why this infographic covering the do’s and don’ts of online reputation management, from MDG Advertising, caught our eye. […]
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By Jonathan & Erik Bernstein on December 1, 2013
University shows how fast you can find a solution if the need is dire A meningitis outbreak is stirring up concern among Princeton students, faculty, and their families. This isn’t your typical meningitis C, but the far more dangerous bacterial meningitis, which actually kills at least 1 in 10 once contracted. Simple solution, right? Vaccinate […]
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By Jonathan & Erik Bernstein on December 1, 2013
Once in a great while, someone is beyond help when it comes to reputation You may recall the story we covered early this past summer where we discussed claims from two media outlets that they had seen video of Toronto Mayor Rob Ford smoking crack cocaine with a pair of drug dealers. Ford and his […]
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By Jonathan & Erik Bernstein on November 30, 2013
This is how you do crisis management right Buffer, the popular social media sharing service beloved by power users and community managers, put on a clinic in crisis management after its service was hacked October 26th. Shortly after some Buffer users began to see spam posts go out from Twitter and Facebook profiles connected to […]
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By Jonathan & Erik Bernstein on November 22, 2013
Protecting your reputation is a prime crisis management concern We’ve said for years that reputation is an organization’s most valuable asset, an assertion backed up again and again by real-life experience. In his Managing Outcomes newsletter, our friend and colleague Tony Jaques recently shared two real-world examples which directly support this belief. Here’s a quote: […]
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Jonathan L. Bernstein, founder and Chairman of Bernstein Crisis Management, Inc. has more than 25 years of experience in all aspects of crisis management – crisis response, vulnerability assessment, planning, training and simulations.[Read more ...]
Erik Bernstein is president of Bernstein Crisis Management. Erik started with BCM in 2009 as a writer and subsequently became social media manager for the consultancy itself as well as for a number of BCM clients before moving to the president position.
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