By Jonathan & Erik Bernstein on February 21, 2014
Cyber criminals hit University of Maryland Despite a recent doubling in IT security staff, personal data including names, Social Security numbers, dates of birth and university ID numbers belonging to nearly 310,000 individuals was stolen from the University of Maryland’s computer systems. In response, University President Wallace Loh (and, you can bet, his crisis management […]
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By Jonathan & Erik Bernstein on February 18, 2014
How hackers used a fridge to conduct a cyber crime campaign It’s clear that an increasing number of the things we use every day can and will be connected to the ‘net. However, the same connectivity that allows us to turn down our thermostat or click off the TV while we’re away from home also […]
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By Jonathan & Erik Bernstein on February 15, 2014
What are major sponsors like Coke and McDonald’s doing to prepare for trouble related to the Games? This year’s Sochi Games are the most tense in many years for reasons related to everything from human rights violations in Russia to the frighteningly real chance of a terrorist attack. Our own Jonathan Bernstein sat down with […]
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By Jonathan & Erik Bernstein on February 14, 2014
VP Jay Rossiter’s message to stakeholders was missing something important… Late last month, Yahoo joined the ranks of organizations to have been hit by hackers in 2014. Never good at any time, the fact that the company has already been under fire about an extensive downtime for its Mail service in December, as well as […]
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By erik on February 10, 2014
The social media giant may need crisis management if latest lawsuit brings on the privacy hounds Privacy is a hot-button issue in the online world these days, making the latest lawsuit to be filed against Facebook a potential doozy. According to the plaintiffs, Facebook has been violating the Electronic Communications Privacy Act by scanning the […]
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By erik on February 7, 2014
Taking a minute to think about potential negative perceptions is a must when making any decision In a crisis that falls decisively under the “what the #$%& were they thinking?” category, a student committee at Northern California’s Carondelet High School for Girls decided that the best way to celebrate Black History Month was with a […]
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By Jonathan & Erik Bernstein on February 6, 2014
Refusing to acknowledge the power of social media is detrimental to your crisis management ability Every year since social media first appeared on the scene, a few pundits come out to say that we’re about to see the end of it. We’ve been riding on the social media bandwagon for a long time now, and […]
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By Jonathan & Erik Bernstein on February 2, 2014
Are organizers prepared to face potentially game-threatening conditions? When it comes to big events here in the States, you really can’t top the Super Bowl. There will be nearly 100,000 physically attending in addition to the 100+ million watching from home. Oh, and did we mention that this year it’s outdoors? In New Jersey. In […]
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By Jonathan & Erik Bernstein on January 29, 2014
Bad behavior followed by a total lack of crisis management does not bode well for the latest politician to be caught behaving badly New York Congressman Michael Grimm (R-Staten Island) is the latest politico to lose it on camera, and it’s not pretty. In an interview for New York’s NY1 News just after the recent […]
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By Jonathan & Erik Bernstein on January 28, 2014
Never rely on your first option working out perfectly So, you’ve put together a killer crisis management plan, heck you’ve even actually practiced it! Good to go, right? Not so fast. As a wise man once said, sh*t happens, and you’d better believe it can, and will, happen when you’re already fighting to keep your […]
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Jonathan L. Bernstein, founder and Chairman of Bernstein Crisis Management, Inc. has more than 25 years of experience in all aspects of crisis management – crisis response, vulnerability assessment, planning, training and simulations.[Read more ...]
Erik Bernstein is president of Bernstein Crisis Management. Erik started with BCM in 2009 as a writer and subsequently became social media manager for the consultancy itself as well as for a number of BCM clients before moving to the president position.
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