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Uncaring Crisis Management after Massive Hospital Data Breach

By Jonathan & Erik Bernstein on August 23, 2014

When millions of patients have data stolen investors are not your primary audience There’s no better proof that cyber crises are on the rise than the recent series of posts on this blog, starting with the discovery of a cache of 1.2 million stolen login credentials, followed by the Homeland Security breach exposing personal information […]

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Homeland Security Hack Exposes External Cyber Crisis Dangers

By Jonathan & Erik Bernstein on August 22, 2014

Cyber criminals can strike your organization without ever touching your systems directly Earlier this month, the U.S. Department of Homeland Security announced a hack targeting a contractor who performs many of its background checks that exposed the data of at least 25,000 government workers. Among the stolen data is a bevy of highly personal and […]

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Russian Crime Ring Holds Largest Cache of Stolen ‘Net Credentials

By Jonathan & Erik Bernstein on August 14, 2014

Businesses large and small were targets of data theft It seems every time we hear about a record-setting cyber crime, news of an even bigger one rolls around the corner. Cue the latest revelation – that a collection of stolen Internet credentials, including some 1.2 billion username/password combinations and more than 500 million email addresses, […]

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Toldeo Drinking Water Crisis Reminder of Need to Prepare

By Jonathan & Erik Bernstein on August 13, 2014

Are you ready for a disruption in your food and water supply? Experts say your disaster crisis management should include stocking at least one full week’s worth of food and water for each person in a household, but even in earthquake-prone California where we’re based it’s a rarity to see anyone who is properly prepared. […]

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Crisis Management Quotables…on the Speed of a Lie

By erik on August 8, 2014

Are you positioned to stay ahead of damaging rumor, innuendo, and outright lies? Considering not only his position as a key politician on the world stage for decades, but also his leadership through World War II’s propaganda battles and spy games, we feel Winston Churchill is more than qualified to speak on the subject of […]

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Ethics and Crisis Prevention

By Jonathan & Erik Bernstein on August 6, 2014

Don’t follow temptation into disaster Although our threshhold for outrage over unethical behavior is being pushed on a daily basis, the fact remains that doing “the right thing” is still an important aspect of crisis prevention. Why should your business be driven by anything other than making as much money as humanly possible? Vuma Reputation […]

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Crisis Management Musts: Compassionate Leadership

By Jonathan & Erik Bernstein on August 2, 2014

Showing you care is critical to crisis communication success Our “Three C’s of Credibility,” the characteristics you must display if you wish to be heard by your target audience, are confidence, competence and compassion. Executives and CEOs we work with typically understand the first two, but many run into a roadblock when it comes to […]

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Lack of Handwashing Leads to Easily Preventable Crises for Hospitals

By Jonathan & Erik Bernstein on July 29, 2014

Scary number of hospital workers not taking basic precautions against spread of infection How would you feel if you knew your doctor hadn’t washed their hands after seeing the patient before you? Well, according a recent Yahoo News article, if you’ve had a hospital stay in the United States, there’s a good chance it’s happened. […]

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Anthrax Scare Blemishes CDC’s Crisis Management Track Record

By Jonathan & Erik Bernstein on July 25, 2014

Series of potentially deadly failures raises major questions Over the past couple of years we’ve frequently mentioned the Centers for Disease Control and Prevention (CDC) as paving the way for government agencies when it comes to effective crisis communications. The agency has set a fantastic example, making use of information sharing and the latest technologies […]

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You Can Boost Your Online Reputation

By Jonathan & Erik Bernstein on July 21, 2014

Some simple daily steps to protect this valuable asset Establishing and maintaining a positive online reputation is not only beneficial to your bottom line, but also an incredible aid to crisis management when the need arises. While sticky situations or special circumstances certainly call for professional assistance, there’s no reason you can’t be doing some […]

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Meet this Blog’s Co-Hosts

Jonathan L. Bernstein, founder and Chairman of Bernstein Crisis Management, Inc. has more than 25 years of experience in all aspects of crisis management – crisis response, vulnerability assessment, planning, training and simulations.[Read more ...]


Erik Bernstein is president of Bernstein Crisis Management. Erik started with BCM in 2009 as a writer and subsequently became social media manager for the consultancy itself as well as for a number of BCM clients before moving to the president position. [Read more ...]

Recent Blog Posts

  • Edgy Marketing – Balancing Speed and Reputation In The Digital Space
  • Digital and Online Now Main Source Of News
  • Are You Prepared For 2021? New Crisis Management Survey Out Now
  • Crisis Preparedness and Response Is About To Get Tougher
  • How to Create a Crisis Management Plan to Respond to a Cyber Breach
  • Audi’s ‘Insensitive Ad’, or Why you always ask how else an image could be interpreted.
  • The Road To Crisis Recovery
  • Preparing DURING The Pandemic
  • Coronavirus: What You CAN Control
  • Southwest’s COVID-19 Crisis Communications And What You Need To Be Doing

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