By Jonathan & Erik Bernstein on November 11, 2014
More facts and figures detailing the effect crises have on business and reputation We found the infographic below, put together by MediaMiser, particularly interesting because provides specific figures in connection with the multitude of problems Carnival Cruise Lines experienced early this year. ——————————- For more resources, see the Free Management Library topic: Crisis Management ——————————- […]
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By Jonathan & Erik Bernstein on November 8, 2014
Traditional PR has its place, but if you’re not using digital you’re missing out on your potential Digital reputation efforts are a must these days, but when it comes to convincing your organization to leave room in the budget for this essential part of PR it can be tricky. Sharing tangible benefits always pulls more […]
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By Jonathan & Erik Bernstein on November 4, 2014
[Editor’s note: Thank you to our colleague Tony Jaques for allowing us to reprint this fantastic post that investigates the culture of finger-pointing in the wake of crisis] Blaming the victim is an ugly strategy which is seldom smart in the wake of a crisis The Ebola outbreak is providing endless fodder for commentators and […]
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By Jonathan & Erik Bernstein on October 18, 2014
[Editor’s note: Tony Jaques, our friend, colleague, and frequent contributor to our blogs has just released a new book on crisis management, and we’d like to share his introduction to this in-depth work with you.] Companies which think they are crisis-prepared may in fact still be dangerously vulnerable to financial and reputational damage. That’s the conclusion […]
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By Jonathan & Erik Bernstein on October 9, 2014
Already hurting, new scandal puts grocer in dangerous position UK-based grocer Tesco is under the microscope of investors and regulators, as well as being lambasted by the public, following the revelation that some seriously shady accounting had been going on. Business Matters summed the situation up: Tesco was once the darling of the high street […]
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Jonathan L. Bernstein, founder and Chairman of Bernstein Crisis Management, Inc. has more than 25 years of experience in all aspects of crisis management – crisis response, vulnerability assessment, planning, training and simulations.[Read more ...]
Erik Bernstein is president of Bernstein Crisis Management. Erik started with BCM in 2009 as a writer and subsequently became social media manager for the consultancy itself as well as for a number of BCM clients before moving to the president position.
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