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Branding Your Business to Boost Reputation

By Jonathan & Erik Bernstein on January 27, 2015

Learning the basics of a must for crisis management, and business in general, today One of the easiest ways to protect and grow your reputation is by getting online. From the ever-growing list of social media platforms to the reviews sites everyone uses, there are many opportunities to get out there and show people you’re […]

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Lance Armstrong’s Unbelievable Interview

By Jonathan & Erik Bernstein on January 26, 2015

“I’d probably do it again.” Lance Armstrong’s unabashed lying, and subsequent non-apology, marked his story as one of the biggest falls from grace in sports history. After a series of disastrous media appearances following the United States Anti-Doping Agency’s damning report on his abuse of performance enhancing drugs and other illegal practices meant to boost […]

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The Reputation Feedback Loop

By Jonathan & Erik Bernstein on January 15, 2015

Paying attention to reputation is key to prospering as a business today Taking care of your reputation is more critical than ever thanks to the widespread use of the Internet and social media to share opinions, experiences, and info about businesses of all kinds. Not only is reputation management critical to prospering as a business, […]

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Building Your Online Reputation

By Jonathan & Erik Bernstein on January 10, 2015

Establishing yourself on the ‘net takes time, so get started today! Everyone wants a positive online reputation these days, but seem at a loss when it comes to getting the ball rolling. Although it absolutely takes work, it’s not as complicated as you might think, as you can see in this infographic from SiteName.com: ——————————- […]

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Taking Care of Your Online Reputation

By Jonathan & Erik Bernstein on January 7, 2015

Getting serious about creating a name for yourself on the web Reputation is your most valuable asset, and these days the ‘net is where it grows…or falters. Follow the advice in this infographic, created by ReputationRepair.org and you’ll have a solid start on building and maintaining your good name: ——————————- For more resources, see the […]

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Another Cyber-Threat Targets MS Office Users

By Jonathan & Erik Bernstein on January 5, 2015

As long as cyber attacks remain profitable, hackers will be in business We said 2014 was the “Year of the Cyber Attack”, but as you can see from our recent blogging 2015 is already making a serious run for the title. The latest attack to come to light is hitting users through Microsoft Office, and […]

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Crisis Management Musts: Training Employees to be Cyber-Safe

By Jonathan & Erik Bernstein on January 2, 2015

Reduce the risk of employee error allowing hackers through your security with training and education You can have the best security systems in the world, but that all goes “POOF” if an employees allows the bad guys into the bank vault. Well, cyber crime is no different, and the scary thing is that, unlike with […]

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Hackers Wreak Havoc on German Steel Mill

By Jonathan & Erik Bernstein on December 31, 2014

Doing physical damage with virtual attacks Hackers aren’t only after corporate secrets, customer data, and credit card numbers. Some attackers seek to create real, physical damage via the net as well. Take this report, from a BBC News article: A blast furnace at a German steel mill suffered “massive damage” following a cyber attack on […]

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Knee-Jerk Crisis Management Hurts Black Milk Clothing

By Jonathan & Erik Bernstein on December 30, 2014

An example of a poorly handled social media crisis Shouting from your soapbox that offended stakeholders are wrong, deleting Facebook comments, banning users, and finally a full 180 and mea culpa – Austrialian org Black Milk Clothing ran the full circle of poorly handled social media crisis management, and it all started with a single […]

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Backlash Over Facebook’s “Year in Review”

By Jonathan & Erik Bernstein on December 27, 2014

Social network taking heat after failing to consider not every memory of 2014 is a happy one Facebook’s “Year in Review” was created to help users celebrate the events of 2014 (and of course drive engagement with the social network), but for many who experienced less-than-pleasant times the notifications come as unrelenting reminders of things […]

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Meet this Blog’s Co-Hosts

Jonathan L. Bernstein, founder and Chairman of Bernstein Crisis Management, Inc. has more than 25 years of experience in all aspects of crisis management – crisis response, vulnerability assessment, planning, training and simulations.[Read more ...]


Erik Bernstein is president of Bernstein Crisis Management. Erik started with BCM in 2009 as a writer and subsequently became social media manager for the consultancy itself as well as for a number of BCM clients before moving to the president position. [Read more ...]

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  • Are You Prepared For 2021? New Crisis Management Survey Out Now
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  • How to Create a Crisis Management Plan to Respond to a Cyber Breach
  • Audi’s ‘Insensitive Ad’, or Why you always ask how else an image could be interpreted.
  • The Road To Crisis Recovery
  • Preparing DURING The Pandemic
  • Coronavirus: What You CAN Control
  • Southwest’s COVID-19 Crisis Communications And What You Need To Be Doing

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