By Jonathan & Erik Bernstein on September 20, 2014
Would your organization have a plan in place? The Target hack has been dethroned as the largest known data breach after less than a year following Home Depot’s revelation that some 56 million credit and debit cards were exposed to hackers due to an assault via customized malware. The Wall Street Journal’s Robin Sidel reports: […]
By erik on April 11, 2014
Forgetting this key ingredient can sink your crisis communications efforts Heavy social media users probably noticed the recent HootSuite outage which left many, including us, unable to access the popular utility during the evening hours. Having any service you use regularly to do business go down is a big deal, and even more so considering […]
By Jonathan & Erik Bernstein on February 21, 2014
Cyber criminals hit University of Maryland Despite a recent doubling in IT security staff, personal data including names, Social Security numbers, dates of birth and university ID numbers belonging to nearly 310,000 individuals was stolen from the University of Maryland’s computer systems. In response, University President Wallace Loh (and, you can bet, his crisis management […]
By Jonathan & Erik Bernstein on May 20, 2013
Revelation of decades-long data access for reporters creates reputation crisis While Bloomberg‘s data terminals, which serve up volumes of intricately detailed financial information to Wall Street pros on a daily basis, have enjoyed a reputation as must-have tools, a privacy breach scandal has landed the company in a threatening crisis. Last week, it was revealed […]
By Jonathan & Erik Bernstein on March 13, 2013
Shady investigative practices land Harvard in need of crisis management Digital privacy is certainly a hot-button topic these days, as Harvard administrators quickly found out after its search through archived emails of 16 resident deans not only without permission, but without any notification, raised a ruckus, creating a need for crisis management. Harvard did issue […]
By Jonathan & Erik Bernstein on March 12, 2013
Reputation management is a cornerstone of business, regardless of how big you get Google will pay a $7 million fine to settle a multistate investigation into a snoopy software program that enabled the Internet search leader to intercept emails, passwords and other sensitive information sent several years ago over unprotected wireless networks in neighborhoods across […]
Jonathan L. Bernstein, founder and Chairman of Bernstein Crisis Management, Inc. has more than 25 years of experience in all aspects of crisis management – crisis response, vulnerability assessment, planning, training and simulations.[Read more ...]
Erik Bernstein is president of Bernstein Crisis Management. Erik started with BCM in 2009 as a writer and subsequently became social media manager for the consultancy itself as well as for a number of BCM clients before moving to the president position.
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