By Jonathan & Erik Bernstein on January 9, 2016
Shaken consumer confidence reflected in dampened sales and a massive drop in stock value At this point it’s hard to describe Chipotle’s situation as anything other than one of the nastiest reputation nosedives in recent memory. What started out as a couple of “isolated” customer illness incidents (E. coli and norovirus) has become an organization-wide issue, […]
By Jonathan & Erik Bernstein on July 30, 2015
Top tips for avoiding problems from industry pros Food safety issues are one of the most common cause of crisis for a huge number of organizations up and down the supply chain. From the folks who make the machinery to those who prepare and serve the end product, the effect of contamination (or even the […]
By Jonathan & Erik Bernstein on October 8, 2013
Well, that didn’t take long The first crisis to be directly impacted by the U.S. government’s shutdown reared its head this week in the form of a Salmonella outbreak that’s affecting at least 18 states thus far. Wired’s Maryn McKenna reports: While the government is shut down, with food-safety personnel and disease detectives sent home […]
By Jonathan & Erik Bernstein on September 22, 2013
USDA and meat industry ignoring massive warning signs A pilot program meant to more rapidly identify contamination in the plants which process the meat we eat on a daily basis has been an utter failure, yet still may be implemented as the USDA standard. The Washington Post’s Kimberly Kindy explains: The program allows meat producers […]
Jonathan L. Bernstein, founder and Chairman of Bernstein Crisis Management, Inc. has more than 25 years of experience in all aspects of crisis management – crisis response, vulnerability assessment, planning, training and simulations.[Read more ...]
Erik Bernstein is president of Bernstein Crisis Management. Erik started with BCM in 2009 as a writer and subsequently became social media manager for the consultancy itself as well as for a number of BCM clients before moving to the president position.
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