By Jonathan & Erik Bernstein on July 12, 2015
They may be more tech savvy, but are they keeping your data secure? Younger generations may have grown up with technology at their fingertips, but according to a study on U.S. mobile security by Absolute Software they may not be so good at keeping that tech secure. The study found many younger respondents have lower […]
By Jonathan & Erik Bernstein on July 9, 2015
Grocer in a pickle after overcharging allegations surface once again Late last month, Whole Foods found its integrity questioned on a national level after an audit of its New York stores by the NY Department of Consumer Affairs revealed rampant mislabeling throughout the store’s prepackaged foods, often resulting in customers paying more than they should […]
By Jonathan & Erik Bernstein on June 30, 2015
Improving conflict handling reduces risk of crisis There is nothing you can do to completely prevent conflict. Like it or not, it’s a fact, and one that’s better faced when you have time to prepare and plan than in the heat of the moment. Conflict resolution training is an asset to crisis management because it […]
By Jonathan & Erik Bernstein on June 29, 2015
A look at how your peers are using social media data to improve PR It’s likely by now your organization is using social media wholeheartedly, and you’re probably even collecting data on things like stakeholder demographics, optimal posting times, and many other common factors. The question is, what the heck are you doing with it? […]
By Jonathan & Erik Bernstein on June 25, 2015
Another in the constant stream of reminders to stay vigilant about data security Research from CIA-backed social media data mining firm company Recorded Future uncovered the fact that login credentials for nearly every federal agency have been posted in plan sight on paste dump pages like Pastebin. BusinessInsider’s Cale Guthrie Weissman spoke with a representative […]
By Jonathan & Erik Bernstein on June 18, 2015
Hope you deal with conflict defines its impact on your organization The most successful workforces are often made up of people with very different opinions and points of view, not to mention their own set of outside stressors and ways of coping, making conflict inevitable. Handled quickly and correctly, you can come out on the […]
By Jonathan & Erik Bernstein on June 10, 2015
Falling down is inevitable, it’s how you stand back up that matters in the long run Sometimes you run into unexpected delays or out-of-the-blue issues that make keeping specific promises you’ve made to stakeholders impossible. While it’s inevitable that people will be upset (and rightfully so), there is one thing you absolutely must do if […]
By Jonathan & Erik Bernstein on June 7, 2015
All it takes is an open wallet to have a target hacked We all know hackers are out there, but did you realize many are selling their skills openly to anyone who will pay a fee? Earlier this month Business Insider’s Cale Gutrie Weissman spoke with security experts to find out just how easy it […]
By Jonathan & Erik Bernstein on May 27, 2015
28% of crises spread internationally within one hour Thanks to the Internet and digital communications, crises are no longer local events. Nearly two-third of crises cross international borders, and many become stories in a great number of countries. The below infographic, created by Freshfields Bruckhaus, chronicles a crisis’ journey across the globe, and the damage […]
By Jonathan & Erik Bernstein on May 25, 2015
Never stop looking for ways to give this most valuable asset a boost One of our core beliefs at Bernstein Crisis Management is that reputation is your most valuable asset, and that statement has never been more true. A good reputation keeps business coming in, and helps existing customers to stick around. It protects against […]