By Jonathan & Erik Bernstein on September 27, 2014
Yet another reminder of the need to include data breaches at your org and others’ in crisis management plans Japan Airlines has joined the data breach club, announcing that hackers had made away personal info belonging to several hundred thousand of its Frequent Flier club members. The Japan Times reports: Hackers may have stolen details […]
By Jonathan & Erik Bernstein on September 20, 2014
Would your organization have a plan in place? The Target hack has been dethroned as the largest known data breach after less than a year following Home Depot’s revelation that some 56 million credit and debit cards were exposed to hackers due to an assault via customized malware. The Wall Street Journal’s Robin Sidel reports: […]
By Jonathan & Erik Bernstein on August 22, 2014
Cyber criminals can strike your organization without ever touching your systems directly Earlier this month, the U.S. Department of Homeland Security announced a hack targeting a contractor who performs many of its background checks that exposed the data of at least 25,000 government workers. Among the stolen data is a bevy of highly personal and […]
By Jonathan & Erik Bernstein on May 30, 2014
Is your iDevice secure? The cyber crises keep rolling in, the latest being a new ransomware attack that affects Apple devices – iPhones, iPads and Macs. Making use of the “Find My iPhone”, “Find My iPad”, and “Find My Mac” apps, hackers have found a way to access the cloud-based controls for others’ devices and […]
By Jonathan & Erik Bernstein on May 21, 2014
Retailer still feeling the pain of holiday data breach A full five months after its enormous data breach, Target is still scrambling for ways to convince shoppers to come back. The big red retailer’s latest move was to give CEO Gregg Steinhafel the boot, allegedly to bring in new leadership that will, “help restore consumer […]
By erik on April 11, 2014
Forgetting this key ingredient can sink your crisis communications efforts Heavy social media users probably noticed the recent HootSuite outage which left many, including us, unable to access the popular utility during the evening hours. Having any service you use regularly to do business go down is a big deal, and even more so considering […]
By Jonathan & Erik Bernstein on April 2, 2014
Example of how the cybersecurity issues of others can quickly become your own As cybercrime becomes ever more lucrative, hackers are seeking to attack specific targets in any way possible. In a reminder of the reality that, even if your systems are secure, there are ways for criminals to target your customers from other angles, […]
By Jonathan & Erik Bernstein on March 26, 2014
Don’t say one thing to your customers while you’re telling shareholders another… Target’s massive data breach last year, in which some 70 million pieces of customer data, including names, addresses, and credit card numbers, were stolen by hackers, shook shopper’s confidence and created lower-than-predicted sales during the crucial holiday season. Although the company faced some […]
By Jonathan & Erik Bernstein on February 21, 2014
Cyber criminals hit University of Maryland Despite a recent doubling in IT security staff, personal data including names, Social Security numbers, dates of birth and university ID numbers belonging to nearly 310,000 individuals was stolen from the University of Maryland’s computer systems. In response, University President Wallace Loh (and, you can bet, his crisis management […]
Jonathan L. Bernstein, founder and Chairman of Bernstein Crisis Management, Inc. has more than 25 years of experience in all aspects of crisis management – crisis response, vulnerability assessment, planning, training and simulations.[Read more ...]
Erik Bernstein is president of Bernstein Crisis Management. Erik started with BCM in 2009 as a writer and subsequently became social media manager for the consultancy itself as well as for a number of BCM clients before moving to the president position.
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