By Jonathan & Erik Bernstein on April 23, 2013
Editor’s note: This guest post from Jeff Chatterton, a crisis management expert we’re proud to have as a Bernstein Crisis Management contractor, examines what the next steps should be for organizations of all types following the events of last week. I think everyone breathed a sigh of relief when police officers converged on a bloody, […]
By Jonathan & Erik Bernstein on April 20, 2013
When signs of impending crisis appear, it’s no time for patchwork fixes Often, long before a major crisis strikes, there is some sort of indication that trouble’s brewing. In the case of the Texas fertilizer facility that exploded this week, a report from USAToday’s Chuck Raasch and Sharon Jayson indicates that the company may have […]
By Jonathan & Erik Bernstein on February 13, 2013
Crisis management means staying vigilant against potential threats A man in the United Kingdom is the 11th reported patient to be suffering from a new “SARS-like” virus and health officials are trying to determine if the virus is being passed from person to person. The virus was first reported in September when a Qatari man […]
By Jonathan & Erik Bernstein on January 26, 2013
Vulnerability audits key to finding the right direction with crisis management planning So, you’ve seen one nasty case study too many and you’re finally ready to get proactive with your crisis management. You’ve got pen and paper (well, probably more like laptop or tablet) in hand and are ready to crank out that awesome, airtight […]
By Jonathan & Erik Bernstein on September 3, 2012
Antibiotic-resistant bacteria raise deadly crisis management questions There is no arguing the fact that modern medicine is saving lives every day. Unfortunately, there is also a downside. By making the use of certain medications, specifically antibiotics, extremely prevalent, we are creating new and deadly “superbugs” that threaten to wreak havoc on unsuspecting hospital patients. Think […]
By Jonathan & Erik Bernstein on July 17, 2012
Why you should care Editor’s note: The following is a powerful personal story from Dan Stoneking, Director of FEMA’s Office of External Affairs, that speaks to the importance of proper crisis preparation. On Saturday, 29 June, I woke at 3:00 a.m., startled at how hot it was in our room. I looked around and saw […]
By Jonathan & Erik Bernstein on June 22, 2012
Thoughtless design leads to crisis for Adidas When it comes to business, it’s essential to have the ability to step back and look at decisions or products from an outsider’s point of view. If you don’t, being part of the internal process could blind your entire organization when it comes to potential negative reactions to, […]
By Jonathan & Erik Bernstein on June 13, 2012
Learn crisis management from the pros Tonight marks the premiere of The Crisis Show, a broadcast featuring the talents of Bernstein Crisis Management president Jonathan Bernstein, crisis/litigation expert Rich Klein and social media pro Melissa Agnes. Together, they will take a look at the major crisis management cases of the day, provide an overview of […]
By Jonathan & Erik Bernstein on June 7, 2012
Practice makes perfect Police forces the world over are embracing the importance of communication for crisis management, reputation management, and community building. Here’s one example, out of far-off Trinidad & Tobago, from a Guardian Media article: Senior officials of the Police Service embarked on an intensive three-day training workshop yesterday on how to communicate better […]
By Jonathan & Erik Bernstein on May 29, 2012
Just because a crisis isn’t in the news, doesn’t mean it’s gone for good Don’t shelve that bird flu crisis plan just yet. In case anyone had assumed this threat was completely gone simply because it vanished from mainstream media coverage,the disease has actually killed two people this year in China, and another large outbreak […]
Jonathan L. Bernstein, founder and Chairman of Bernstein Crisis Management, Inc. has more than 25 years of experience in all aspects of crisis management – crisis response, vulnerability assessment, planning, training and simulations.[Read more ...]
Erik Bernstein is president of Bernstein Crisis Management. Erik started with BCM in 2009 as a writer and subsequently became social media manager for the consultancy itself as well as for a number of BCM clients before moving to the president position.
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