Home Library Translate
A A A
Share »
Follow us on Facebook Follow us on Twitter Follow us on LinkedIn
Connect »

Blog: Crisis Management

Menu

  • This Blog's Home
  • Guest Writer Submissions
  • Policies
  • To Subscribe to a Blog
  • About
  • Feedback

When the Media Puts You on Trial

By erik on January 29, 2018

These days it can feel more like “guilty until proven innocent” than the opposite. And, if you wind up on the wrong side of public opinion you can bet the media’s been involved. While interactions with members of the media don’t necessarily need to be hostile, when you’re knee-deep in crisis most reporters are looking for a dramatic story, not to help you get your message out.

In this classic article, Jonathan Bernstein provides some tips to help you understand what leads to the media putting you on trial, and how you can best handle the situation in order to reduce the impact being painted as the bad guy preemptively can have.

Integrating Public Relations and Legal Strategy: Trial by Media

By Jonathan Bernstein
As Written for Arizona Attorney

Crisis: an unstable or crucial time or state of affairs whose outcome will make a decisive difference for better or worse(Webster’s New Collegiate).

You know the tenor of Arizona’s daily media. It doesn’t take all that much to make front page/prime time news. You can be there involuntarily or voluntarily, fighting the media or cooperating with them to the extent it doesn’t compromise your legal strategy. And once you’re there, almost every audience important to your client’s business and your legal case (e.g., the jury pool) is going to be seeing the media’s version of the alleged facts. That’s “trial by media.”

The outcome of that “trial” is dependent to an unfortunate extent on the quality of reporting, but if you are prepared to deliver your key messages, have been media trained, and can view the media as a gateway to important audiences (versus “the enemy”), you can optimize the results. Sometimes that just means being quoted accurately. Sometimes that means a story which looks very good for “your side.”

To get from here to there, you have to overcome what I’ve termed “The Five Conundrums of Media Relations,” which are as follows:

  1. A reporter has the right to challenge anything you say or write, but will bristle when you try to do the same to them.
  2. A reporter can put words in a naive source’s mouth via leading questions (“Would you say that…? Do you agree that…? Do you feel that…?”) and then swear by the authenticity of those quotes.
  3. The media will report every charge filed in a criminal or civil case despite the fact that a civil case, in particular, can make all sorts of wild, unproven claims with coverage focusing far more on the allegations than on responses by a defendant.
  4. The media usually carries a bigger stick than you through its ability to selectively report facts and characterize responses, and via the public perception that “if I saw it in/on the news, it must be true.”
  5. “Off the record” often isn’t and “no comment” means “I’ve done something wrong and don’t want to talk about it.”

Attorney Marc Budoff, a partner at Budoff and Ross whose practice emphasizes criminal defense, says that his worst “trial by media” experiences occur “when I am representing someone facing emotion-eliciting charges, such as vehicular manslaughter or breaching the public trust.” In those situations, he notes, “the media tends to editorialize in the guise of reporting, pandering to the emotionalism of the public. There is no balance, and constitutional issues of due process and fair trial get pushed aside.”

Attorneys with a weak case or a client that has limited financial resources have often engaged in deliberate “trial by media” tactics to force a settlement, with mixed results. It’s always a risky tactic because no one can reliably manage the media; still, some regularly succeed in winning through embarrassment. However, warns Budoff, “you have to be thinking in the long-term about your strategy. If you think you might want to attack the prosecution for improper media disclosure at some later date, you’re better off taking a lower profile at first.”

« Previous Next »

Search Our Site

Meet this Blog’s Co-Hosts

Jonathan L. Bernstein, founder and Chairman of Bernstein Crisis Management, Inc. has more than 25 years of experience in all aspects of crisis management – crisis response, vulnerability assessment, planning, training and simulations.[Read more ...]


Erik Bernstein is president of Bernstein Crisis Management. Erik started with BCM in 2009 as a writer and subsequently became social media manager for the consultancy itself as well as for a number of BCM clients before moving to the president position. [Read more ...]

Recent Blog Posts

  • Edgy Marketing – Balancing Speed and Reputation In The Digital Space
  • Digital and Online Now Main Source Of News
  • Are You Prepared For 2021? New Crisis Management Survey Out Now
  • Crisis Preparedness and Response Is About To Get Tougher
  • How to Create a Crisis Management Plan to Respond to a Cyber Breach
  • Audi’s ‘Insensitive Ad’, or Why you always ask how else an image could be interpreted.
  • The Road To Crisis Recovery
  • Preparing DURING The Pandemic
  • Coronavirus: What You CAN Control
  • Southwest’s COVID-19 Crisis Communications And What You Need To Be Doing

Categories of Posts

  • Avoid the Apology
  • college crises
  • communications
  • conflict resolution
  • Crisis Assessment
  • Crisis Avoidance
  • crisis communications
  • crisis management
  • Crisis Management Quotables
  • crisis planning
  • crisis preparedness
  • Crisis Prevention
  • crisis public relations
  • Crisis Response
  • crisis training
  • customer service
  • cyber attacks
  • cyber bullying
  • cybersecurity
  • data breach
  • Dealing With Media
  • Digital Media Law Project
  • disaster crisis management
  • disaster prevention
  • Disaster Response
  • disease crisis management
  • emergency management
  • Erik Bernstein
  • ethics
  • Facebook
  • food industry crisis management
  • hackers
  • hacking
  • Higher Education
  • hospitality
  • HR
  • information security
  • Internal Communications
  • internet crisis management
  • internet security
  • Jonathan Bernstein
  • Journalistic ethics
  • Law
  • Litigation PR
  • litigation-related crisis management
  • Media Relations
  • media training
  • online crisis management
  • Online Reputation Management
  • political crisis management
  • PR
  • preventable crises
  • privacy breach
  • privacy violation
  • Public Relations
  • recall crisis management
  • Reputation Management
  • Risk Management
  • SEO
  • social media
  • social media crisis management
  • social media policy
  • social media reputation management
  • sports crisis management
  • violence prevention
  • vulnerability audit
  • Weiner Awards
  • workplace violence

Blogroll

  • Bernstein Crisis Management Blog
  • Jonathan Bernstein's HuffPost Blog
  • The Crisis Show

Related Library Topics

  • Assessments
  • Business Insurance
  • Computer Security
  • Coordinating Activities
  • Crisis Management
  • Employment Laws
  • Ethical Analysis
  • Lawyers (Using)
  • Managing Change
  • Marketing
  • Media Relations
  • Organizational Communications
  • Planning
  • Public Relations
  • Risk Management
  • Safety in Workplace
  • Bernstein Crisis Management Blog

Library's Blogs

  • Boards of Directors
  • Building a Business
  • Business Communications
  • Business Ethics, Culture and Performance
  • Business Planning
  • Career Management
  • Coaching and Action Learning
  • Consulting and Organizational Development
  • Crisis Management
  • Customer Service
  • Facilitation
  • Free Management Library Blogs
  • Fundraising for Nonprofits
  • Human Resources
  • Leadership
  • Marketing and Social Media
  • Nonprofit Capacity Building
  • Project Management
  • Quality Management
  • Social Enterprise
  • Spirituality
  • Strategic Planning
  • Supervision
  • Team Building and Performance
  • Training and Development
About Feedback Legal Privacy Policy Contact Us
Free Management Library, © Copyright Authenticity Consulting, LLC ®; All rights reserved.
  • Graphics by Wylde Hare LLC
  • Website maintained by Caitlin Cahill

By continuing to use this site, you agree to our Privacy Policy.X