Looking at one of the groups most impacted by negative online reviews
Over the past year we’ve seen a huge rise in issues related to online reputation for medical professionals of all kinds. The number one problem we see is that medical pros simply aren’t managing their online reputation at all, often allowing issues to get completely out of hand before taking action. This concerning issue is one of several discussed in the below infographic from MedData Group covering the topic of physicians and reputation management.
[Click image to enlarge]
Jonathan L. Bernstein, president of Bernstein Crisis Management, Inc. has more than 25 years of experience in all aspects of crisis management – crisis response, vulnerability assessment, planning, training and simulations.
Erik Bernstein is vice president of Bernstein Crisis Management. Erik started with BCM in 2009 as a writer and subsequently became social media manager for the consultancy itself as well as for a number of BCM clients before moving to the VP position.