Learning the basics of a must for crisis management, and business in general, today
One of the easiest ways to protect and grow your reputation is by getting online. From the ever-growing list of social media platforms to the reviews sites everyone uses, there are many opportunities to get out there and show people you’re an organization worth dealing with. We recently came across a great infographic from Media Mosaic that illustrates exactly how to get started and thought our readers would find it useful. Have a look:
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For more resources, see the Free Management Library topic: Crisis Management
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[Jonathan Bernstein is president of Bernstein Crisis Management, Inc., an international crisis management consultancy, author of Manager’s Guide to Crisis Management and Keeping the Wolves at Bay – Media Training. Erik Bernstein is Social Media Manager for the firm, and also editor of its newsletter, Crisis Manager]
– See more at: http://managementhelp.org/blogs/crisis-management/2015/01/26/lance-armstrongs-unbelievable-interview/#sthash.O1mLYs95.dpuf

Jonathan L. Bernstein, founder and Chairman of Bernstein Crisis Management, Inc. has more than 25 years of experience in all aspects of crisis management – crisis response, vulnerability assessment, planning, training and simulations.
Erik Bernstein is president of Bernstein Crisis Management. Erik started with BCM in 2009 as a writer and subsequently became social media manager for the consultancy itself as well as for a number of BCM clients before moving to the president position.