A $3B scandal, more Toyota recalls, and Swedish Tweets
Corporate crises were a major topic on this week’s episode of The Crisis Show. Hosts Jonathan Bernstein, Melissa Agnes, and Rich Klein talked about Glaxo’s $3B fail, resulting from a guilty plea to several federal charges involving unethical practices. They also hit on Toyota’s never ending recall, as well as the failed Twitter experiment in Sweden.
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[Jonathan Bernstein is president of Bernstein Crisis Management, Inc., an international crisis management consultancy, author of Manager’s Guide to Crisis Management and Keeping the Wolves at Bay – Media Training, and co-host of The Crisis Show. Erik Bernstein is Social Media Manager for the firm, and also editor of its newsletter, Crisis Manager]