By Gail Zack Anderson on April 6, 2015
Whether you are training, leading a meeting, or giving a formal presentation, effective speaking is more than just “telling.” It is also about making sure your listeners get the message you intend. To be sure your listeners understand and remember what you have said, select from these strategies, depending on the situation and your comfort […]
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By Theresa Pojuner on March 31, 2015
Communication can exist across all ages despite challenges. Communication can be made easier through collaboration. Communication and collaboration between older and younger (millennium) generations is needed from both parties for transferring knowledge. The millenniums have more technical knowledge and patience to teach the elderly. The elderly have more life experience in businesses and in years […]
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By Theresa Pojuner on March 17, 2015
To be a good communicator, a technical writer provides accurate, reliable, valuable information within documents. Once all information has been gathered, how do you begin to organize it all? You have been jotting down all your notes into a book or a document. How do you de-clutter and pick only the most relevant information that […]
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By Gail Zack Anderson on March 9, 2015
Do you ever get tongue-tied when you speak? Have trouble thinking of the right words to make your point? It’s frustrating when you can’t automatically find the right words. Let’s think about why that happens, and how you can build more fluency in your speech. First, consider the redundancy in word choices. When you are […]
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By Theresa Pojuner on March 3, 2015
Technical communication must consist of continuity. Continuity is a link from one thing to another. Whether continuity is applied in writing or speaking, if it does not exist, then readers, listeners, viewers are at a loss. Continuity provides readers, listeners and viewers, with clear, consistent communication in learning, understanding, and observing functionality. Continuity in Writing […]
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By Gail Zack Anderson on February 23, 2015
Ever dread the questions that come up during your presentation? Not sure what people will ask? Not sure how to answer under pressure? Before your next big presentation, prepare yourself for Q&A. Use these tips to ensure you are calm and focused: Before the presentation: Predict what questions your audience members might ask. Consider adding […]
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By Theresa Pojuner on February 18, 2015
You have a unique idea that would benefit an organization, a client, or management. How do you present your proposal? Plan It Out. Gather all the information you can before making your presentation, and ensure that it is all correct and fits a need. Make sure it fits a niche. Decide if it is something […]
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By Gail Zack Anderson on February 10, 2015
These days we all seem to be engaged in multi-tasking, running from one meeting to another without a moment’s reflection in between. There is barely a moment to catch our breath, let alone time to mentally prepare for the next meeting. It’s stressful and exhausting, especially when you need to speak or present. It should […]
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By Theresa Pojuner on February 3, 2015
As a Technical Writer, communication can be difficult if ambiguous responses are received. Such as is the case when trying to find out information. It can be difficult when someone has a new product, and cannot explain nor describe it. When encountering such a person, you will probably see that they are thinking of one […]
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By Gail Zack Anderson on January 27, 2015
An accident happens in one of your plants. Your firm’s product is found faulty. A disgruntled employee brings a lawsuit against your firm. Suddenly, all eyes are on you, from the press to the public to your organization’s people. As a leader, how do you think clearly and communicate professionally and correctly under the gun? […]
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Gail Zack Anderson, President of Applause, Inc., has nearly 20 years experience in training and coaching. She
provides individual presentation coaching, and leads effective presentation workshops and effective trainer workshops.
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Theresa Pojuner is a Documentation Specialist with over 20 years of writing experience and is skilled in many areas of documentation, for example, Style Guides, Training Manuals and Test Cases, wth a specialty n Technical Writing and Procedures.
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