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Best Practices: Your Approach to Great Communication

By Gail Zack Anderson on March 14, 2011

A recent workshop discussion led to this question: what kind of communicator are you, really? What are the best practices to adopt in order to be a great communicator? The class participants thought about what kind of attitudes we sometimes bring to communication, and came up with this list of best practices.

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5 Tips for Building Effective Delivery Skills

By Gail Zack Anderson on March 9, 2011

Communication experts claim that as much as 93% of your communication depends on your delivery. Today, let’s look at a few basic but oh-so-critical delivery skills. This week, take time to notice how you are managing your non-verbals, or ask someone you trust to give you specific feedback on your posture, hands, voice, face or eye contact.

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Five Keys to Clear Communication

By Gail Zack Anderson on March 3, 2011

You probably spend a great deal of your workday in meetings, phone conversations and face to face conversations of all types. While communication is rarely perfect, here are five tips for making your communication clearer, with fewer opportunities for misunderstandings.

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10 Ways to Encourage Continuous Learning in Presentation Skills

By Gail Zack Anderson on February 23, 2011

So you want your team to be better at presentation skills. You know it will pay off in in winning new business, better reporting of projects, and better visibility for your team. But given tight budgets and limited time, what activities will give you the biggest payoff for your efforts? Consider one or more of […]

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5 Ways to Foster Healthy Communication in Conflict Situations

By Gail Zack Anderson on February 13, 2011

We all want to approach conflict situations with clear, honest communication that leads to a productive solution everyone can feel good about. But old habits and norms sometimes block direct, open communication. Use these suggestions as a checklist to see if you are communicating in the best possible way at your organization. If you aren’t, […]

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10 Ways to Deliver Winning Team Presentations

By Gail Zack Anderson on February 7, 2011

Now that you have created your team presentation and prepared it thoroughly, it is “game on.” Time to deliver the presentation with power, punch and professionalism. These 10 tips will take you from “good enough” to “best of show.” Take your marks. Decide where each person will stand during the presentation so it is easy […]

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10 Ways to Prepare for a Winning Team Presentation

By Gail Zack Anderson on January 30, 2011

Once your team presentation is developed, you will want to begin the process of preparing everyone for delivery of the presentation. Your goal here is to make each team member as comfortable and confident as possible, so dedicate whatever time it takes to get everyone ready individually and as a team. It is also a […]

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Developing Winning Team Presentations

By Gail Zack Anderson on January 22, 2011

Are you responsible for leading your team to create and deliver presentations together? Whether it is a pitch for new business or a project report, it can be a challenge to develop presentations that are cohesive, smooth and compelling. Before you develop your next team presentation, check out these reminders that may help you create […]

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Top Ten Ways to Create Better Visuals

By Gail Zack Anderson on January 15, 2011

You’ve seen them. Perhaps you have created them. Bad slides.Too much detail, ugly backgrounds, tons of bullets and text. Yes, you can do better than that.

Here are some minor changes that should make a major impact in your ability to communicate effectively using slides.

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ONE Step to GREAT Listening

By Gail Zack Anderson on January 10, 2011

How important is listening to your ability to be a better leader? A better team member? A better friend, sibling, sister-in-law, parent….well, you get the picture. Listening is one of our most important communication skills, something we do every day, and yet fewer than 5% of us ever take any training in it. You might […]

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Meet This Blog’s Host

Gail Zack Anderson, President of Applause, Inc., has nearly 20 years experience in training and coaching. She provides individual presentation coaching, and leads effective presentation workshops and effective trainer workshops. [Read more ...]


Theresa Pojuner is a Documentation Specialist with over 20 years of writing experience and is skilled in many areas of documentation, for example, Style Guides, Training Manuals and Test Cases, wth a specialty n Technical Writing and Procedures. [Read more ...]

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