By Theresa Pojuner on November 2, 2011
Technical Writers do more than just write. They communicate relevant technical information to get jobs done; see previous posts on what a Technical Writer does (see Defining a Technical Writer). They create the documentation, but how do they present an effective and appealing document? In a previous post, we discussed how to create a Style […]
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By Gail Zack Anderson on October 24, 2011
How many meetings do you attend, or facilitate, in which you are speaking over the telephone or over the internet? I imagine quite a few. It can be a little unnerving, or it can be a highly engaging experience. Here are some tips to making the most of these virtual presentations: Remember your voice trumps […]
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By Theresa Pojuner on October 17, 2011
There are quite a lot of questions about how a document should be designed. If the document projects an appealing appearance and motivates the user to want to read it, then the document has been properly designed. But how do we do this? A lot of these questions can be answered within a Style Guide. […]
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By Gail Zack Anderson on October 13, 2011
Recently I worked with a wonderful group of professionals, each wanting to be a better speaker. Some wanted to feel more comfortable, to turn nervous anxiety into power. Some wanted to be able to speak more fluently, releasing themselves from relying on notes and slides. And some wanted to break bad habits; notably, the habit […]
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By Theresa Pojuner on October 4, 2011
When putting together a document, where do you begin? What formatting or style do you use to present and communicate your information in a document? This question and others can be answered within the Style Guide. A Style Guide contains a set of rules that a writer uses to maintain consistency for grammar, format, and […]
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By Gail Zack Anderson on September 26, 2011
Is there anything worse than a joke that bombs? Or a punch line that misses? Or humor that the speaker gets, but the audience doesn’t? Whew! The rewards are great, but the stakes are high when it comes to using humor successfully in presentations. We have already looked at why to use humor, and when […]
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By Theresa Pojuner on September 21, 2011
To make it easier for some users to remember and/or to have access to pertinent information quickly, Ready Reference Sheets are created. Ready Reference Sheets are a useful collection of convenient and relevant information on a sheet of paper, a single page of a document, or on a card. They can contain anything from a […]
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By Gail Zack Anderson on September 12, 2011
When should you try using humor in your presentations? Here are some situations where humor might add real value to a difficult situation.
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By Theresa Pojuner on September 7, 2011
Creating easy to read guides for users is essential for all products to succeed. With any new product, some users are reluctant to change, but if the Technical Writer can provide an easy to read, friendly, and understandable user or training guide, less resistance would be encountered. The user cannot be expected to instinctively know […]
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By Gail Zack Anderson on August 29, 2011
Isn’t humor great? Doesn’t it feel good to laugh? And aren’t presentations with a little humor mixed in a lot of fun? Of course, humor is great when it works, but what happens when you try to add a little humor in your presentations, and it just doesn’t fly? Not so fun, not so good. […]
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Gail Zack Anderson, President of Applause, Inc., has nearly 20 years experience in training and coaching. She
provides individual presentation coaching, and leads effective presentation workshops and effective trainer workshops.
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Theresa Pojuner is a Documentation Specialist with over 20 years of writing experience and is skilled in many areas of documentation, for example, Style Guides, Training Manuals and Test Cases, wth a specialty n Technical Writing and Procedures.
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