By Theresa Pojuner on March 18, 2013
If you are a beginning Technical Writer or an experienced Technical Writer, how do you, respectively, display your skills and find your first job or find more jobs in technical writing? Here are some tips: For beginners, write about your job – begin writing in your current job about all that you know, and make […]
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By Theresa Pojuner on March 5, 2013
What are soft skills? They are made up of, for example, communication, emotion, concentration, and common sense. Technical Writers need these skills to get the job done. A Technical Writer today has to possess some technical knowledge, which is equivalent to having hard skills. But the hard skills can’t be accomplished without having some organic […]
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By Gail Zack Anderson on February 25, 2013
There he stood, looking steadily at his slides projected on the screen. He stood like that for more than ten minutes, talking to the slides, totally disconnected from his audience. His slides were fine, but his delivery was not working. When you present with slides (and that probably means frequently) try following these guidelines to […]
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By Theresa Pojuner on February 18, 2013
How do you measure whether or not a document is communicating what it should? How do you define good documentation? – I define it as being applicable, usable, and error free. Documentation has to be written for the target audience as everyone has different roles and responsibilities. The following questions can be asked via feedback […]
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By Gail Zack Anderson on February 11, 2013
I know, I know, everyone else in your organization creates bullet pointed slides, complete with facts and numbers, or long lists of actions, reasons or steps. So why shouldn’t you? Well, one reason is that most of us will end up reading each bullet. Good, bad or indifferent, if it is on the slide we […]
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By Theresa Pojuner on February 5, 2013
Wireframes allow developers, designers, trainers, managers, marketers, etc. to communicate and transfer knowledge to different types of audiences through the use of diagrams, images, models illustrations, or drawings. They exist in the form of screen shot, diagramming, and modeling applications. A few of these features are already included within existing applications. These suites of tools […]
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By Gail Zack Anderson on February 3, 2013
What does zone have to do with presentations skills? Mihaly Csikszentmihalyi, psychologist and author of Flow and Finding Flow, says that when we are in a state of flow, we are completely immersed in our task and at peak performance. We feel sufficiently challenged but confident in our skills or ability to do the task. […]
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By Theresa Pojuner on January 23, 2013
I was reading about Agile and Scrum methodologies for project management when I came upon the term ‘User Story’. As an introduction, Agile is a methodology used for software development projects. It provides more control than just stepping through the analysis, design developing, testing, and implementing stages of a project as a whole. The Agile […]
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By Gail Zack Anderson on January 14, 2013
When we struggle with performance of any kind, we often hear negative thoughts. I can’t do this…I am not good at this…I don’t like this…When we change our thoughts from NO to YES, we often experience profound shifts in thinking, feeling and performing. This is true of golf, fitness performance, and no doubt many other […]
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By Theresa Pojuner on January 9, 2013
How do you manage your documents to provide consistent and accurate communication? Depending on your organization, how do you control documents in your Technical Communications or Technical Writing Department if some groups or branches have different procedures for writing, gathering data, maintaining, verifying, or even for getting feedback? This can occur in an organization that […]
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Gail Zack Anderson, President of Applause, Inc., has nearly 20 years experience in training and coaching. She
provides individual presentation coaching, and leads effective presentation workshops and effective trainer workshops.
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Theresa Pojuner is a Documentation Specialist with over 20 years of writing experience and is skilled in many areas of documentation, for example, Style Guides, Training Manuals and Test Cases, wth a specialty n Technical Writing and Procedures.
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