How to Speak With Confidence in Any Situation

It happens. You are asked to fill in for your boss’s big presentation. You are new to a project and have been asked for an update. You are in a meeting when you are called on to speak or share your opinion. These are all situations where you might experience a sudden drop in your […]

[ Read More → ]

Five Ways to be a Super Communicator

Quick—who is the most effective communicator you know? Why did you think of that person? I am guessing that this person provides a consistently positive experience when they communicate with you. Let’s think about the experience you provide when someone comes into contact with you. It doesn’t matter if they work in the next cubicle, […]

[ Read More → ]

Listen up: Take this Listening Quiz

A few years ago I worked with an individual who came to me because she seemed to have trouble listening to her boss. As we spoke, it turned out she was anxious about remembering everything he said, and so she would furiously write copious notes as he spoke. But the anxiety and the distraction of […]

[ Read More → ]

Five Ways to Maintain Control During Meetings

Once you have a group talking, and conversations become lively, conflict and lack of control can eat up valuable group time. Here are five guidelines you can use to maintain control without becoming heavy-handed. 1. Set group rules early on. Let the group know everyone should have a turn to speak, and that no one will […]

[ Read More → ]

The Three Essential Elements of a Great Presentation

So much has been written about how to craft a speech or presentation, and much of it is conflicting. Do you need a separate opening, in addition to your key message? Do you start with your key message, or end with it? It is a seven-part process, or a three part process? Do you need […]

[ Read More → ]
Translate »