By Theresa Pojuner on October 7, 2017
I am seeing there is still a great interest in people wanting to become Technical Writers. For that reason, I am going to review some steps to become one. If you are currently employed: • write about your job and what the requirements are for that position. • write about all your daily tasks and […]
By Theresa Pojuner on August 1, 2017
A Technical Writer needs to create a Knowledge Community. How and why we need a Knowledge Community you ask? Being a Technical Writer can be difficult when trying to obtain knowledge. Whom do you consider for contacting, where do you look. How do you decide if you should gather knowledge verbally face-to-face or in meetings, […]
By Theresa Pojuner on June 20, 2017
Everyone gets stressed out at work no matter what your job function. As a Technical Writer, you too will probably have situations at one time or other where you get stressed out as well. In order to avoid communicating less or ineffectively, take a break or slow down for a while. Here are a few […]
By Theresa Pojuner on May 29, 2017
Trying to communicate technical information to various cultures is not as simple as others may think. For a technical communicator, it requires more than just training, because being moderately acquainted with cultural differences is just not enough. Likeminded A previous post that I had written on communicating globally, noted that ‘Individuals need to understand the […]
By Theresa Pojuner on April 24, 2017
‘Why?’ A Technical Writer possesses a lot of technical knowledge such as in software and data skills, including investigating, researching and being a middleman between the target audience, management, technical personnel (I.e., programmers, engineers), and others. Being a Technical Writer means being able to gather, communicate, and translate essential and necessary technical information between different […]
By Theresa Pojuner on March 13, 2017
Numerous types of processes (i.e., business processes) exist in many organizations. Processes specifically involve defining and outlining a sequence of events or systematic movements that are to be followed. These processes need to be documented and identified by the Technical Writer. Benefits Documenting processes • ensures that everyone understands the overall picture of what the […]
By Theresa Pojuner on December 6, 2016
Story telling is useful, effective, and important when it comes to communication. You do not have to listen to complicated boring lectures nor read tons of manuals to understand the content. For example, how do you show the growth of a company? How do you show what happened during its history? Visual storytelling can help. […]
By Theresa Pojuner on October 23, 2016
Good communication does not just involve the transfer of information from one entity to another. Prior to the exchange of information, a basic and important element of good communication is the confirmation and validation of facts that will be conveyed. To validate data, appropriate tests need to be run, such as running the data through […]
By Gail Zack Anderson on October 3, 2016
A recent workshop discussion led to this question: what kind of communicator are you, really? What are the best practices to adopt in order to be a great communicator? The class participants thought about what kind of attitudes we sometimes bring to communication, and came up with this list of best practices. As you read […]
By Theresa Pojuner on September 13, 2016
You have been given the task of setting up a plan to make sudden changes to, e.g., processes. How do you let people know and how do you communicate planning objectives that you have developed. What do you do first? What if there is resistance? First Steps Communicate with and set up meetings in order […]
Gail Zack Anderson, President of Applause, Inc., has nearly 20 years experience in training and coaching. She
provides individual presentation coaching, and leads effective presentation workshops and effective trainer workshops.
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Theresa Pojuner is a Documentation Specialist with over 20 years of writing experience and is skilled in many areas of documentation, for example, Style Guides, Training Manuals and Test Cases, wth a specialty n Technical Writing and Procedures.
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