Telephone Skills

Presenting Across the Table: Successful Informal Presentations

Presenting Across the Table: Successful Informal Presentations

Presentations don’t have to be formal, stand up affairs. Many times we make our case across the table from a client, a boss or a colleague. It may be tempting to consider these informal presentations as unimportant, but just think what is riding on them — a major sale or business relationship, a raise or […]

W is for Words and Wording

W is for Words and Wording

W is for Words When we speak our thoughts must be translated and spoken in words, and this is the challenge. What if I forget my words? This worry puts tremendous pressure on us to think about the words, rather than the message or the meaning of the words. When we focus too much on […]

H is for Heart and Head, Humor and Honesty

H is for Heart and Head, Humor and Honesty

As you know, we continue our alphabetical count-down of communication attributes and skills. Today we focus on some key words for the letter H. H is for… Heart. When we focus on just the facts, we are missing such a critical element; the heart. Great speakers speak from their hearts. They have an attitude of […]

F is for Focus

F is for Focus

We continue with our alphabet of terms for great speaking. Focus. When we speak in a focused way, all our energy works toward the same end–getting our message across. Our thoughts, our words, and our bodies all work together to send a unified, cohesive message. When we are in this particular state, words tend to […]

C is for Courage

C is for Courage

We continue describing effective presentation skills by the alphabet. C is for Courage. It takes a certain amount of courage just to get up and speak. It takes even more to be authentic, or to take a risk in front of your peers. Tap in to your courage like the cowardly lion in the Wizard […]