By Gail Zack Anderson on May 18, 2015
Your organization is undergoing a significant change, and your team is worried. They want to know all the details about the change. Right now. Trouble is, all the details are not yet spelled out. Plus you have been asked to wait to talk about some aspects of the change until others have been notified. No […]
By Gail Zack Anderson on April 6, 2015
Whether you are training, leading a meeting, or giving a formal presentation, effective speaking is more than just “telling.” It is also about making sure your listeners get the message you intend. To be sure your listeners understand and remember what you have said, select from these strategies, depending on the situation and your comfort […]
By Gail Zack Anderson on March 9, 2015
Do you ever get tongue-tied when you speak? Have trouble thinking of the right words to make your point? It’s frustrating when you can’t automatically find the right words. Let’s think about why that happens, and how you can build more fluency in your speech. First, consider the redundancy in word choices. When you are […]
By Gail Zack Anderson on February 23, 2015
Ever dread the questions that come up during your presentation? Not sure what people will ask? Not sure how to answer under pressure? Before your next big presentation, prepare yourself for Q&A. Use these tips to ensure you are calm and focused: Before the presentation: Predict what questions your audience members might ask. Consider adding […]
By Gail Zack Anderson on February 10, 2015
These days we all seem to be engaged in multi-tasking, running from one meeting to another without a moment’s reflection in between. There is barely a moment to catch our breath, let alone time to mentally prepare for the next meeting. It’s stressful and exhausting, especially when you need to speak or present. It should […]
By Gail Zack Anderson on January 27, 2015
An accident happens in one of your plants. Your firm’s product is found faulty. A disgruntled employee brings a lawsuit against your firm. Suddenly, all eyes are on you, from the press to the public to your organization’s people. As a leader, how do you think clearly and communicate professionally and correctly under the gun? […]
By Gail Zack Anderson on January 13, 2015
1. Listen to your outgoing phone messages for a few days. How are your vocal habits and voice quality? These are habits you can practice every day. 2. For better projection, open your mouth wider, so that you can articulate each word clearly. This helps with both volume and enunciation. 3. To reduce vocal stress, […]
By Gail Zack Anderson on December 15, 2014
Sadly, if your presentation is like most, your audience will remember very little of what you say. This is especially true if it is fact-filled, detailed and linear. You will be more successful if you think about creating and delivering a high-level message, and using facts and detail only to support your message. After all, […]
By Gail Zack Anderson on December 1, 2014
Slide shows getting boring? Next time you get ready to deliver a presentation using slides, review this list and commit to delivering your slides with impact. Decide if a slideshow is really needed. If it adds value to the audience, use it. If you are using it as a crutch, skip it. Don’t just tell. […]
By Gail Zack Anderson on November 3, 2014
There was Mary, with a goofy smile on her face, telling her audience about a serious situation they were going to be facing. They had a hard time buying it. There stood Frank, welcoming new customer to a plant tour, with a sour, grim facial expression. They didn’t feel the vibe. Do facial expressions matter? […]
Gail Zack Anderson, President of Applause, Inc., has nearly 20 years experience in training and coaching. She
provides individual presentation coaching, and leads effective presentation workshops and effective trainer workshops.
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Theresa Pojuner is a Documentation Specialist with over 20 years of writing experience and is skilled in many areas of documentation, for example, Style Guides, Training Manuals and Test Cases, wth a specialty n Technical Writing and Procedures.
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