Listening

Better Communication: Check Your Approach

A recent workshop discussion led to this question: what kind of communicator are you, really? What are the best practices to adopt in order to be a great communicator? The class participants thought about what kind of attitudes we sometimes bring to communication, and came up with this list of best practices. As you read […]

Five Keys to Effective Communication

Five Keys to Effective Communication

How much time do you spend each day communicating person to person? You may be solving a problem with a customer, leading your team on a project, holding a meeting, or discussing performance issues. I bet this is a huge part of your workday. Yet most of us give very little attention to what kind […]

Set your Intentions for Effective Communication

Set your Intentions for Effective Communication

Have you ever walked into a meeting or joined in on a phone conference that went the wrong direction? Maybe it could have gone better with just a little pre-planning, specifically to set your intentions for that particular communication transaction. The power of setting your intentions before communicating is that it helps you to focus […]

How to be Sure Your Listeners are “Getting it”

How to be Sure Your Listeners are “Getting it”

Whether you are training, leading a meeting, or giving a formal presentation, effective speaking is more than just “telling.” It is also about making sure your listeners get the message you intend. To be sure your listeners understand and remember what you have said, select from these strategies, depending on the situation and your comfort […]

Golden Rules for Great Listening

Listening is a huge part of our daily life, both at work and at home. How good a listener are you–really? Because we rarely if ever give it any special attention, we might not be as good at listening as we would like to think we are! Here are some pointers that can help you […]

How to Become a Natural Born Communicator

How to Become a Natural Born Communicator

Jack* is a natural born people person. And that makes him a natural born communicator. When you first meet him you’ll notice his calm, steady eye contact and his friendly smile. But as you begin a conversation with him, something special begins to happen. He asks a few questions until he finds something you have […]

Listen Up, 4 Surprising Ways to be a Better Listener

Listen Up, 4 Surprising Ways to be a Better Listener

Mary got nervous every time her manager started a conversation with her. She was worried she would forget some critical piece of information. That anxiety interfered with her ability to focus and remember what was said.  As a result, she tried to write down everything that was said during every conversation. Since we speak much […]

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