By Theresa Pojuner on October 7, 2017
I am seeing there is still a great interest in people wanting to become Technical Writers. For that reason, I am going to review some steps to become one. If you are currently employed: • write about your job and what the requirements are for that position. • write about all your daily tasks and […]
By Theresa Pojuner on August 1, 2017
A Technical Writer needs to create a Knowledge Community. How and why we need a Knowledge Community you ask? Being a Technical Writer can be difficult when trying to obtain knowledge. Whom do you consider for contacting, where do you look. How do you decide if you should gather knowledge verbally face-to-face or in meetings, […]
By Theresa Pojuner on June 20, 2017
Everyone gets stressed out at work no matter what your job function. As a Technical Writer, you too will probably have situations at one time or other where you get stressed out as well. In order to avoid communicating less or ineffectively, take a break or slow down for a while. Here are a few […]
By Gail Zack Anderson on March 17, 2017
Not long ago I worked with an energetic, creative group who, while focusing on presentation skills, wondered how to best engage their audiences. I asked them what engagement strategies they appreciated when they were in the audience. They had plenty of ideas about engagement techniques that I think any speaker could benefit from. These are […]
By Theresa Pojuner on March 13, 2017
Numerous types of processes (i.e., business processes) exist in many organizations. Processes specifically involve defining and outlining a sequence of events or systematic movements that are to be followed. These processes need to be documented and identified by the Technical Writer. Benefits Documenting processes • ensures that everyone understands the overall picture of what the […]
By Theresa Pojuner on February 12, 2017
It is always good to do a review as some of us might have forgotten the essentials of how to create a document full of technical information for your audience. Another acronym for technical writing could be informational writing or knowledge writing or even instructional writing. Let us start at the beginning. Basics • Build […]
By Theresa Pojuner on December 6, 2016
Story telling is useful, effective, and important when it comes to communication. You do not have to listen to complicated boring lectures nor read tons of manuals to understand the content. For example, how do you show the growth of a company? How do you show what happened during its history? Visual storytelling can help. […]
By Gail Zack Anderson on November 2, 2016
You may be presenting as a team to win new business, update a major project, or as part of a conference or special event. Any time you are presenting as a team, you need to take specific steps to be sure the whole team works well together to make the presentation a success. Select a […]
By Theresa Pojuner on October 23, 2016
Good communication does not just involve the transfer of information from one entity to another. Prior to the exchange of information, a basic and important element of good communication is the confirmation and validation of facts that will be conveyed. To validate data, appropriate tests need to be run, such as running the data through […]
By Gail Zack Anderson on October 3, 2016
A recent workshop discussion led to this question: what kind of communicator are you, really? What are the best practices to adopt in order to be a great communicator? The class participants thought about what kind of attitudes we sometimes bring to communication, and came up with this list of best practices. As you read […]
Gail Zack Anderson, President of Applause, Inc., has nearly 20 years experience in training and coaching. She
provides individual presentation coaching, and leads effective presentation workshops and effective trainer workshops.
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Theresa Pojuner is a Documentation Specialist with over 20 years of writing experience and is skilled in many areas of documentation, for example, Style Guides, Training Manuals and Test Cases, wth a specialty n Technical Writing and Procedures.
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