By Gail Zack Anderson on August 18, 2016
How you speak, and the words and phrases you use, make a huge impact in the way you are perceived on the job, as well as in everyday life. For example, every time I hear someone say, “no problem,” I cringe. Why are you even bringing up the word problem? Instead, focus on the positive […]
By Gail Zack Anderson on July 5, 2016
How much time do you spend each day communicating person to person? You may be solving a problem with a customer, leading your team on a project, holding a meeting, or discussing performance issues. I bet this is a huge part of your workday. Yet most of us give very little attention to what kind […]
By Theresa Pojuner on May 28, 2016
How do you provide educational content? How do you know if it is valid and usable? The answer is by providing good communication. How do you do that? What if there was, e.g., some technical knowledge that needed to be shared? Communicating and delivering that information can be challenging. Many learners attend networking sessions, seminars, […]
By Gail Zack Anderson on May 10, 2016
How often have you heard the following phrases? No problem I can’t do that You’ll have to I’m not going to discuss that I’m not going to take up your time I’m not going to go into detail That will never work It’s a good idea, but It is so easy to fall into the […]
By Theresa Pojuner on April 14, 2016
The previous content (Tips For A Business Plan – Part 1) defined and showed the relevancy of a Business Plan. But how will we build the plan. The Business Plan needs to show the worth and importance of a proposal, detail how the task will be accomplished, and include tasks, i.e., a migration, purchasing new […]
By Theresa Pojuner on March 3, 2016
How do you communicate a business plan? First, what is a business plan? It is a document that outlines the steps for completing a future project, a restructuring of a company, a personal project, or any future change within an organization. It will show the strategy involved in, e.g., developing the outcome of a new […]
By Theresa Pojuner on January 31, 2016
Communicating electronically is widely used for businesses, education, heath, and individuals. All businesses big or small use mobile, networking, or virtual devices to communicate. It is one of our most important and popular tools. We use our smart phones, tablets, or any other devices every second of every day. We use these devices at work, at […]
By Theresa Pojuner on December 14, 2015
As noted in the previous content (Part One), an Action Plan is extremely detailed. It has to communicate and justify its proposal, strategy, and design. We described the initial outline of an ‘Action Plan’, as having the following material: Acknowledgements – Listing the key players up front. Table of Contents – Denoting the breakdown and […]
By Theresa Pojuner on October 13, 2015
In continuing the topic of business cases, here are some tips on creating a Business Case. How do you begin to create your business case? A business case justifies the value of a project by defining the goal and scope of the project. It will describe the usefulness of the project and the consequences if […]
By Theresa Pojuner on September 12, 2015
What is a business case? A business case is a document that describes the reason why something has to be done. It will describe the usefulness of the project and the consequences if the project is not approved. Because it is a document that defines the project and its purpose, it can almost be compared […]
Gail Zack Anderson, President of Applause, Inc., has nearly 20 years experience in training and coaching. She
provides individual presentation coaching, and leads effective presentation workshops and effective trainer workshops.
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Theresa Pojuner is a Documentation Specialist with over 20 years of writing experience and is skilled in many areas of documentation, for example, Style Guides, Training Manuals and Test Cases, wth a specialty n Technical Writing and Procedures.
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